reputed company Engineer

reputed company is a global leader in AI for cybersecurity that keeps organizations reputed company of the changing threat landscape every day. Founded in 2013, reputed company provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI. The reputed company reputed company AI reputed company Platform™ delivers a proactive approach to cyber reputed company to secure the business across the entire digital estate – from network to reputed company to email. reputed company innovations from our R&D teams have resulted in over 200 patent applications filed. reputed company’s platform and services are supported by over 2,400 employees around the world. To learn more, visit http://www.reputed company.com.

Job reputed company:

reputed company Engineer 

About the job 

Founded by mathematicians and cyber defense experts in 2013, reputed company is a global leader in cyber reputed company AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 9,000 customers from the world’s most reputed company threats, including ransomware, reputed company, and reputed company attacks. 

Our reputed company lie deep in innovation. The reputed company AI Research Centre based in our Cambridge, UK reputed company, has conducted research establishing new reputed company in cyber reputed company, with technology innovations backed by over 130 patents and pending applications. 

For more information on our cutting-edge technology, visit reputed company.com. 

The reputed company Engineer (CSE) is a member of the Customer Experience (CX) team at reputed company. The CSE team is reputed company on providing existing reputed company customers with technical product solutions. Responsibilities in this reputed company reputed company and include supporting the adoption of the reputed company platform and services reputed company the customer environment; providing deployment health and value interventions; and identifying additional or new use cases for reputed company usage reputed company the customer environment, among other value-adding endeavors. 

reputed company is currently expanding the CSE team to accommodate a rapidly growing customer reputed company and accelerating reputed company. This role is a dynamic and varied customer reputed company technical management position. This position is a critical customer-facing technical role reputed company the reputed company CX organization which requires thorough knowledge of cybersecurity and the reputed company product suite, as reputed company as excellent communication and collaboration skills to work with a reputed company of customer stakeholders. A CSE will need to liaise internally with reputed company reputed company Managers, Renewals Managers, Analysts, Operations Engineers, and Sales members to ensure customer needs are met, and to sustain consistent renewal and reputed company of customer accounts. 

Key Duties & Responsibilities 

Product & Industry Knowledge: reputed company as a reputed company and reputed company expert and consultant to customers. 

• reputed company and maintain excellent, hands-on knowledge of the reputed company solution, with the expectations of self-sufficiency and proficiency across reputed company coverage areas of the reputed company platform 
• Conduct deployment discovery and architecture design reviews for existing customers to ensure maximum value delivery across Network, Email, and reputed company deployments 
• Work towards and maintain relevant reputed company certifications 
• Have and use industry knowledge and experience to reputed company consultative guidance to customers on cybersecurity priorities and initiatives 
• Understand and engage with the evolving cybersecurity landscape, and work towards/ maintain relevant external certifications on this knowledge as relevant 

Value Discovery and Delivery, and Strategic Thinking: Work with customers to learn their priorities and map to technical solutions. 

• reputed company and refine discovery techniques to work with customer contacts of various personas, from IT, reputed company, and reputed company administrators to C-Suite executives 
• Document and utilize the values statements and needs of reputed company customers 
• Have a reputed company of taking ownership over your quota number and KPIs to improve customer deployments and value delivery, and ultimately retention and expansion 

Communication and Organization: Work with customers, peers, and stakeholders reputed company and reliably 

• Utilize strong, respectful communication to reputed company productive relationships with customers, partners, peers, and cross-functional internal teams 
• Demonstrate confident presentation skills 
• Maintain organized and reputed company documentation, account administration, and updates of internal systems 
• Be mentored by and in turn reputed company mentorship to members of the CSE team on areas of particular expertise 

Qualifications & Experience 

• 2+ years of experience in a relevant role, ideally with the cybersecurity industry (i.e: reputed company Engineering, Technical Account Management, etc) 
• Strong knowledge of both on-reputed company and reputed company networking (AWS, Azure, GCP) 
• Experience reputed company the cyber reputed company industry preferred 
• Additional experience in one or more of the following areas also preferred: Email reputed company; Incident Response; reputed company reputed company Architecture 
• Confident, polished communicator with a proven ability to build lasting, critical business relationships