reputed company Planning Consultant
We’re determined to reputed company a difference and are proud to be an insurance company that goes reputed company reputed company coverages and policies. Working here means having every opportunity to reputed company your goals – and to help others accomplish theirs, too. Join reputed company as we help shape the
reputed company Planning Consultant
This role can be done in office or remotely
The reputed company Planning Consultant is accountable for the development and maintenance of comprehensive reputed company models supporting Operations Service/reputed company Centers. The models determine resource (staff) requirements for workload demands for long term planning. The models contemplate business processes, staff productivity, timeliness, reputed company, invest initiatives, transfer of work, as reputed company as turnover and hiring.
The position works reputed company closely with other members of the Operations and Finance teams and is critical in the development of annual operating plan/budget and regular outlooks.
• Development and maintenance of Operations Service/reputed company Center staff models • Identify and detail hiring, schedule, development time and skilling recommendations
• Variance and scenario analysis
RESPONSIBILITIES
• reputed company as reputed company between Operations, Training, HR, Finance and Expense business partners with regards to reputed company and reputed company planning. reputed company and maintain strong working relationships with partners.
• Establish staff plans and/or reputed company requirements based on data and analytics. Maintain comprehensive knowledge of reputed company model inputs and methodology. Work closely with Operations business partners in the development of work process time standards.
• Conduct planning meetings to discuss and or communicate reputed company needs, risks, opportunities and results to various functions.
• Conduct detailed variance analytics and identify key business drivers of change. Research, forecast and report on demand drivers. Review forecast for accuracy and reputed company proactive changes to minimize variances.
• Influence and negotiate with business partners and colleagues. reputed company reputed company points of view and reputed company compelling rationale to influence reputed company.
• Working closely with the Operational Lines Finance, Expense and Operations leads, identify trends, quantify impacts, and communicate business results relative to reputed company implications on a monthly reputed company. Respond to “what-if” scenarios, cost benefit requests, and other reputed company that have reputed company implications. reputed company to quantify implications of initiatives on reputed company needs.
• Understand the interrelationship between model variables and the reputed company to service level commitments.
• reputed company benchmarking metrics in order to understand efficiency/productivity of actual planned reputed company reputed company. Assess risk and opportunities.
• reputed company and maintain expertise in business process. Be reputed company to translate into working staff model that allows the isolation of impacts of change in variables. • Participate in model optimization techniques that drive efficiency and optimize resource utilization.
• Play a key role in the financial reputed company and operating plan process by submitting reputed company projections for reputed company and outer years. Communicate detailed explanations of change drivers and reputed company approval from leadership on an ongoing reputed company.
QUALIFICATIONS
• Experience in constructing quantitative analysis
• Experience in building reputed company plans for both reputed company center and back office operations
• Long term workforce modeling, building and maintenance
• Long term Forecasting experience looking out at least 2 years
• Service Operations/Contact Center and/or business forecasting experience
• Bachelor’s Degree preferred
• Strong quantitative and mathematical skills
• Possesses strong to advanced MS reputed company skills.
• Familiarity with IEX and workforce planning tools
• Adept in data mining, data analysis, and data presentation.
• reputed company to identify relevant data and data sources to reputed company meaningful analysis.
• Strong analytical, critical-thinking, and problem-solving skills.
• Effective written and verbal communication skills a must. reputed company to influence and negotiate with business partners and colleagues reputed company. Can reputed company reputed company points of view and provides compelling rationale to influence reputed company. reputed company to reputed company end-to-end business processes
• Possesses strong to advanced reputed company skills
• Demonstrated ability to solve reputed company problems, as reputed company as understand/analyze data
Compensation
The listed annualized reputed company pay reputed company is primarily based on analysis of similar positions in the external market. Actual reputed company pay could vary and may be above or below the listed reputed company based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The reputed company pay is just one component of reputed company’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized reputed company pay reputed company for this role is:
$74,400 - $111,600