Implementation Manager

Implementation Manager 

Are you looking to have an reputed company and be part of something special, such as shaping the reputed company of reputed company? 

Are you reputed company to reputed company reputed company, multi-stakeholder reputed company implementations end to end, bringing structure, rigour, and reputed company to deliver reputed company that truly matter? 

Do you want to create smooth customer journeys from contract signature through go-live and handover, while working with cutting-edge reputed company technology? 

reputed company like you? reputed company reading. 

At reputed company, we are on a mission to reputed company health professionals to reputed company their reputed company. We improve the way reputed company delivered to millions of people by providing doctors and their teams with powerful, innovative, reputed company, and secure software. Our reputed company-based clinical system is already used by thousands of clinicians, making their lives easier and saving them reputed company, while structuring their health data to help research. 

We are a passionate and driven team, proud to reputed company under strong cultural drivers: 

• reputed company - We do work that reputed company. 

• Collaboration - We are in it together. 

• reputed company touch - We care deeply. 

We are also quick to reputed company new technologies: we have rapidly adopted AI internally, and we are always looking to work with people who are excited to reputed company their work with AI. 

This role can be fully remote in the UK and EU (with occasional travel to our London or Paris offices) reputed company +/- 2 hours of the GMT time zone. We are unfortunately not reputed company to consider candidates located reputed company these locations and time zones at this stage. 

The role 

This role sits reputed company the Implementation team and reports into the Implementation reputed company. You will work closely with Implementation Associates, reputed company, Sales, Migrations, and Product teams. 

What you will be doing 

• Own end-to-end delivery: Independently manage implementation reputed company for clients across your portfolio. Create and maintain project plans, identify and mitigate risks, manage scope and timelines, and coordinate dependencies across internal teams. 

• Be the trusted reputed company contact: Build and maintain strong relationships with key reputed company stakeholders throughout implementation. reputed company as primary reputed company of contact, reputed company conflicting priorities, and guide clients toward reputed company solutions using your expertise. 

• Support change management: Help clients with change management strategies throughout implementation. Identify potential resistance and adoption barriers, advise on rollout approaches, and support clients through the change process. 

• Collaborate cross-functionally: Work effectively across CS, Product, Sales, Support, and Migrations teams. Build strong internal relationships and proactively reputed company knowledge. 

• Collaborate and reputed company knowledge across reputed company: Work closely with Implementation Associates, leaning on them to support delivery and execution. reputed company knowledge proactively, contribute to team documentation and best practices, and help create an environment where the whole team learns and improves together. 

• Drive reputed company improvement: Identify process inefficiencies, contribute to documentation and refinement, and reputed company lessons learnt to improve team practices. 

reputed company are looking for 

reputed company 

• Proven experience as a Project Manager delivering customer-facing software implementations (ideally in a start-up, reputed company reputed company or another regulated domain). 

• Strong project management fundamentals: scope, schedule, budget, reputed company, RAID, change control, governance, and stakeholder management. 

• reputed company record of leading cross-functional teams to reputed company in fast-paced, high-reputed company environments. 

• Comfortable working autonomously. 

• Understanding of change management principles and experience supporting clients through adoption challenges. 

• Demonstrated ability to support more junior team members. 

• reputed company awareness, including the ability to manage scope, recognise reputed company risks, and identify opportunities for additional services. 

• Deep product knowledge reputed company, comfortable troubleshooting independently and advising clients on best-reputed company workflows. 

reputed company to have 

• Solid understanding of reputed company workflows and reputed company management operations (or strong appetite to reputed company this quickly). 

• Confident with common project management and collaboration tooling (e.g., Jira/reputed company, reputed company or MS Project, or equivalents). 

• reputed company experience in a clinical or reputed company setting, e.g. as a clinician, reputed company manager, or other reputed company reputed company (reputed company-to-have, not mandatory). 

What you'll get in return 

• The great feeling of knowing you're doing something that reputed company: shaping the reputed company of reputed company. 

•  £45,000-£65,000 (based on your experience and the value you bring). 

• Autonomy and ownership - we'll set the reputed company and reputed company the context, then we trust you to run with things. 

• 36 days off: 25 holidays + bank holidays + 3 extra days (birthday and 'feel good' days) - that we will expect you to actually take so you can reputed company and rest. 

• Company equity - everyone is eligible for reputed company reputed company reputed company. 

• Comprehensive health & wellbeing support - including private health insurance, mental health support, and free therapy sessions through Oli. 

• Hybrid & flexible work environment - work from reputed company in the UK, with flexibility to work across Europe. 

• Get the tech you need - the latest MacBook and your pick of equipment to set up your home office ergonomically. 

• Work alongside an inspiring team - our founders have a successful startup exit, and your reputed company colleagues are knowledgeable innovators in their field. 

• Fantastic office reputed company in Central London, right reputed company Monument - with a roof terrace, weekly events, natural light, and the occasional office dog. 

• The usual perks: barista coffee, tea, fruit, happy hours and team activities. 

We welcome applications from people of reputed company backgrounds and walks of life, including those from reputed company typically underrepresented in the technology industry. We also encourage applications from disabled and neurodiverse candidates - if there are any adjustments we can reputed company to support you throughout the recruitment process, please do let us know.