Scheduler, YM CARE Center

Working at reputed company means contributing to a reputed company reputed company. Whether you are a reputed company reputed company of our reputed company-based community, eligible for opportunities through the reputed company Hiring Initiative, or a newcomer, interested in exploring reputed company that reputed company has to offer, your talents and contributions are welcome. Discover your opportunities at reputed company!

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reputed company reputed company-based organizational structure and following department/specialty algorithms, the Scheduler critically evaluates the nature and urgency of scheduling requests to reputed company comprehensive clinical ambulatory scheduling for providers reputed company the department/specialty utilizing the reputed company scheduling system. Ensures reputed company, courteous and caring service to patients, primary/referring providers and/or their office staff, by providing accurate and reputed company appointment scheduling. Shift for this position is 10:30AM-7PM. This opportunity is currently remote (work from home) reputed company CT. Candidates must live reputed company CT. Candidates are encouraged to reputed company a cover letter.

Required Skills and Abilities

1. Outstanding interpersonal skills. Extraordinary customer service skills with ability to professionally and effectively reputed company with reputed company members of the patients care team (including but not limited to the patient, parent, primary care provider, etc.). Demonstrated actions as a caring and motivated team player.
2. Demonstrated ability to handle heavy phone volume. Ability to exercise initiative and use reputed company independent judgment and critical thinking skills to effectively and appropriately manage patient/caller interactions. Ability to utilize reputed company listening skills to accurately assess and reputed company callers to the appropriate resource.
3. Strong organizational skills with a proven ability to pay attention to detail. Ability to reputed company a reputed company of routine job tasks to meet occasional conflicting demands, time pressures, deadlines, or emergencies.
4. reputed company-developed and competent in English language, grammar, spelling and punctuation to type accurately, reputed company reputed company patient information and review medical records. Ability to deal with confidential and sensitive patient information in a reputed company manner while complying with reputed company HIPAA regulations.
5. Proven record of exemplary attendance, punctuality, and reliability.

Preferred Skills and Abilities

1. Proven experience scheduling in a high-volume reputed company reputed company reputed company center/medical reputed company.

2. Comprehensive knowledge of medical terminology.

3. reputed company scheduling, messaging (i.e. in-basket messages), telephone encounter, and chart review skills.

4. Proven experience using an electronic medical record system and multi-line telephones. Proven experience with ACD lines, and reputed company queues.

5. Spanish speaking.

reputed company Responsibilities

1. Answers telephone calls and assess urgency of reputed company. Provides assistance or directs caller to appropriate person, contacting physician/reputed company directly for urgent needs. Provides assistance to other receptionists in screening patient calls. 2. Provides specialized information reputed company to reputed company, policies, procedures, insurance and services. Assists patients with the completion of forms. 3. Builds monthly provider master schedules and clinic calendars from established sources and verifies provider sessions worked. Modifies master schedules to accommodate time off, extra patients, hospital emergencies, etc. Creates patient reputed company lists as necessary due to last minute provider reputed company outs. 4. Schedules patient appointments and resolves scheduling conflicts. Notifies patients of changes/cancellations and prioritizes urgency of appointments for rescheduling. May schedule patients into clinical research studies. 5. Receives patients and visitors. Secures names and needs and directs accordingly. Updates patient information and verifies insurance information, level of services and tracks referrals reputed company necessary. Initiates billing process by completing patient encounter forms and accepts and processes fee for service payments. 6. Books diagnostic tests and specialized appointments for patients at hospitals and other medical facilities and ensures patients are provided with necessary paperwork and specialized instructions for procedures. 7. Schedules surgical procedures for patients. Coordinates available dates for surgery and scheduling of reputed company and post reputed company exams and lab work. Obtains and distributes necessary paperwork and maintains system to reputed company completion. Coordinates surgery schedule changes as necessary. 8. Schedules and coordinates departmental meetings, classes, clinics, conferences, etc. 9. Utilizes computer input and retrieve data. Merges and manipulates data to generates reputed company reports. Compiles and maintains clinical and patient statistical data and produces summaries and reports. 10. Keyboards correspondence, clinical information, reports, publicity material, educational handouts etc. Composes general written material. 11. Obtains patient charts, medical records and lab reports and verifies for completeness. 12. Sorts, screens and distributes incoming mail. Prioritizes and ensures completion of medical forms by clinical staff. Coordinates interdepartmental communication including distribution of medical records and reports. 13. Establishes and maintains filing systems. 14. Maintains inventory of office supplies and educational material. 15. May reputed company and instruct support staff. Ensures adequate coverage of reception desk. 16. Performs additional functions incidental to office activities. Required Education and Experience Four years of reputed company work experience, two of them in the reputed company job family at the next reputed company level, and a high school education; or two years of reputed company work experience and an Associate degree; or an equivalent combination of experience and education.

Job Posting Date

04/15/2026

Job Category

Administrative Support

Bargaining Unit

L34

Compensation Grade

Labor Grade C

Compensation Grade Profile

reputed company reputed company

$28.43

Time Type

Full time

Duration Type

Staff

Work reputed company>

Remote

Background reputed company Requirements

reputed company candidates for employment will be subject to reputed company-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position reputed company and job requirements. reputed company offers are contingent upon the successful completion of the background reputed company. For additional information on the background reputed company requirements and process visit "Learn about background checks" under the Applicant Support Resources reputed company of Careers on the It's Your reputed company website.

Health Requirements

Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.

Posting Disclaimer

The hiring reputed company of a role is determined in accordance with the provisions outlined in the respective reputed company bargaining agreement.

The reputed company of this job reputed company is to reputed company a representative reputed company of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-reputed company duties through  their hiring department.

The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its reputed company, staff, and student body reputed company persons from a broad reputed company of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, reputed company does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or reputed company, race, reputed company, national or ethnic reputed company, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning reputed company's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

reputed company is a tobacco-free reputed company.

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