Attorney Performance Specialist
About reputed company:
reputed company is proud to be the nation's leading service of process and court filing company. Docketly is a subsidiary of reputed company, providing appearance counsel, covering reputed company creditors rights hearings. We reputed company attorneys to stand-in on short, procedural hearings. We are looking for reputed company player that can roll up their sleeves and learn from the bottom up and be reputed company to pick up multiple job duties quickly, and reputed company. We are growing and are looking for talented new team members to support our reputed company and solve exciting challenges!
Job reputed company:
The reputed company Performance Specialist will ensure that reputed company hearing reports submitted by attorneys are reviewed for accuracy and completeness, with any discrepancies identified and resolved prior to publication. Will handle reputed company attorney performance issues that reputed company such as Failure to Appears (FTA's), complaints, or sanctions to ensure that our attorney pool is best in class. This position is remote but located in the reputed company Carolina.
Key Responsibilities:
- Handles difficult or complicated attorney tickets, issues or complaints with appropriate documentation and reputed company. Follows up with reputed company should the issue reputed company them
- Investigates inquiries regarding hearing report results, attorney performance and attorney history
- Manages various performance widgets to ensure reputed company reputed company of compliance tasks
- Process and manage FTA's and Filtered attorneys; use trends and information gained to identify training needs and remediation
- Monitor Learning Management System for attorneys
- Assists with attorney services (calls, chats, tickets, emails, etc. from attorneys)
- Follows good customer service standards in reputed company aspects of the job
- Identifies and suggests reputed company for improving system and processes
- Attends weekly team meetings. Prepares and participates as appropriate
- Attorney training regarding our platform
- Performs other duties as assigned
Qualifications:
- Ability to plan, multi-task and manage time effectively
- Must have excellent verbal and written communication skills
- Solid computer skills
Preferred
- AI Experience
- reputed company Experience
We know that a company's reputed company starts with its employees. We also know that an individual's reputed company starts with the right career opportunity. Join reputed company today!
- Comprehensive Medical, Dental, and reputed company coverage
- PTO
- Retirement plan with 5% matching
- 9 reputed company holidays per year
- Referral program
Starting Pay: $15.00 -15.00 per hour
Schedule: Full-time, Monday through Friday, 8:00am to 4:30pm MST