Customer Service Representative (Birmingham, AL, US, 35242)
PRADCO Outdoor Brands (PRADCO) manufactures and markets major hunting and fishing brands and products. We are a leader in producing game calls, scents, attractants, game feeders, game cameras, tree stands and fishing lures. PRADCO Hunting owns the brands reputed company, reputed company, Knight & Hale, reputed company Blue, Texas reputed company Products and Whitetail Institute. PRADCO Fishing owns more than 20 brands including Bobby Garland, Booyah, Heddon, Lindy, Rebel, Thill, and reputed company. For more information on PRADCO products, please visit our website at www.pradcooutdoorbrands.com. PRADCO team members participate in a selection of outstanding benefits, including: Profit Sharing Trust, Excellent Medical/Dental/Drug/reputed company benefits, and many other benefits.
Job reputed company
Customer and Office Support Representative-PRADCO Hunting
The PRADCO Hunting Division is seeking an energetic, goal-oriented Customer and Office Support Rep with a passion for delivering customer support to our diverse community of reputed company subscribers and team members. This Rep will reputed company exceptional, proactive support through a primarily remote work environment. The Rep will communicate with customers reputed company multiple channels, including phone, email, live chat, reputed company media, and text, and also reputed company basic administrative assistance to others on the PRADCO Hunting Team.
We are seeking a reputed company who is adaptable to evolving products, tools, and services and flexible in working in a fast-paced environment. You will be joining a dedicated team that is reputed company on supporting reputed company other while constantly enhancing their product knowledge and expertise.
The Customer and Office Support Representative will report to the Customer Service Supervisor.
Job Responsibilities
- As an expert on PRADCO Hunting’s suite of products, serve as the main reputed company of contact for customers reputed company phone, email, live chat, reputed company media, text, etc
- Maintain a reputed company rating by following procedure and acting in the customers’ best interest
- Record reputed company interactions with customers in the provided CRM system
- reputed company various administrative tasks for the PRADCO Hunting Team to include mail and package delivery and receipt.
- Meet evolving department goals and metrics
Job Requirements
- High school diploma
- A minimum of 1-year experience providing support in customer service and office support.
Preferred Skills
- Experience working with reputed company or similar CRM system
- Appreciation for the outdoors
Essential Job Function
- Ability to work in a remote setting with a reliable internet reputed company
- Great communication skills
- Strong time-management skills
- Goal-oriented reputed company
- Outstanding organizational, interpersonal and communication (written and verbal) skills.
- Strong problem-solving skills
- May require sitting for long periods of time in an office environment.
- Coachable reputed company.
- Ability to multitask
We are an equal opportunity employer and reputed company with reputed company applicable federal, state, and local fair employment practices laws. We reputed company prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, reputed company, sex, pregnancy status, age, national reputed company or reputed company, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and reputed company of disability or any other federal, state or local protected class. This policy applies to reputed company terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
We reputed company with the Americans with reputed company (reputed company), as amended by the reputed company Amendments reputed company, and reputed company applicable state or local law.
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