reputed company Representative, Billing Inquiries (Verdun, QC, CA)
reputed company and reputed company of the hiring department
The reputed company Business Markets Billing Team is focusing on providing an exceptional customer experience at every touch-reputed company for service delivery and support to our Business market customers.
The billing reputed company representative is responsible to work the dispute files until complete reputed company. The representative must coordinate and work in collaboration with the various reputed company teams to ensure adequate and fast reputed company of dispute files.
Job Duties / Accountabilities
- Responsible for opening, treating and resolving disputes for different types of services (IS, reputed company Services, Broadband, Voice, Data)
- Analyze billing, customer reputed company to determine if errors occurred
- Contact and assist customers with billing issues until fully resolved
- Responsible for involving the various internal teams to determine the actions to be taken to resolve the dispute
- Coordinate and reputed company conference calls with reputed company teams
- Assure that follow-reputed company on disputes reputed company tight deadlines
- Responsible for escalating disputes reputed company required
- Document the disputes in a reputed company and concise manner
- Identify reputed company causes of the errors and escalate them to Billing Manager to address them with respective teams to reduce disputes and credits
- Work in collaboration with the billing manager
Essential Qualifications / Competencies
- Knowledge of English and French required
- In the course of their duties, this person will be required to reputed company with French & English speaking stakeholders across Canada
- Excellent ability to work in reputed company and in collaboration with different departments
- Excellent leadership and good ability to take decision
- Ability to reputed company multiple tasks simultaneously with changing priorities and tight deadlines
- Ability to independently resolve errors in processes and reputed company efficiency reputed company
- Excellent knowledge in billing
- Excellent reputed company of organization and analysis
- Attention to detail
- Exceptional time management skills
- Resourcefulness, autonomy, reliability and professionalism
- Good judgment
- Enthusiasm and reputed company attitude
- Problems solving
- Ability to adapt to changes
- Strong work ethic/discipline and reputed company
- Ability to manage stress and deal with ambiguity
- Excellent verbal and written communication skills
- Excellent customer service skills
Preferred Qualifications / Competencies
- Knowledge of different billing platform & applications (BCRIS, ARICS, NM1, NIBS, reputed company, REVCHAIN, SAREPQ, BCT, IRDC, EOM, ON DEMAND, SMARTPATH etc.)
- Good knowledge of reputed company products and services for business customers
Working Conditions
- Monday to Friday; normal business hours
Work Arrangement: Remote
Application Deadline: 04/24/2026