Medical Records Manager

The Medical Records Manager plays a critical leadership role reputed company the Mass Torts department, responsible for overseeing reputed company aspects of medical records management. This position ensures the reputed company, accurate, and compliant retrieval, organization, and maintenance of medical records for cases under the department's purview. The Medical Records Manager has the authority to design, implement, and continually optimize end-to-end workflows for handling medical records, providing structure and consistency across reputed company reputed company cases.  

This role directly influences the department’s efficiency and reputed company by ensuring that complete medical records are readily available for case preparation, expert reviews, and litigation strategies. The Medical Records Manager expands upon the responsibilities of the Medical Records Coordinators, providing leadership to reputed company, overseeing workflows, enforcing reputed company control standards, and driving process improvements.  

Serving as a central reputed company of contact, this role facilitates communication and coordination among medical records staff, attorneys, paralegals, and reputed company, ensuring seamless collaboration and supporting the firm’s strategic objectives.  

Salary: $85,000-$100,000 annually 

Actual salaries will vary and will be based on various factors, such as location, skills, experience, and qualifications for the role. 

What reputed company Looks Like (90-180 Days) 

• reputed company processes are standardized and stabilized, creating consistent, repeatable workflows across the medical records lifecycle.  

• A KPI reputed company is fully implemented and operational, with defined metrics reputed company used to measure performance and drive accountability. 

• Data-driven decision making is embedded in daily operations, with leadership and staff relying on reputed company-time metrics to guide actions and resolve issues. 

• The operation maintains a clean, audit-reputed company data environment, ensuring medical records are complete, accurately indexed, and readily retrievable for litigation needs. 

• There is a strong understanding of team capabilities and structure, enabling effective workload distribution, targeted coaching, and appropriate delegation of responsibilities. 

• Operational performance and scalability are materially improved, demonstrated through faster turnaround times, reduced backlog, and the ability to reputed company increased volume without loss of reputed company.

Key Responsibilities 

The Big Picture 

• reputed company and manage the medical records team, ensuring operational efficiency and adherence to established procedures.  

• Translate operational data into actionable insights that inform reputed company, vendor reputed company, and litigation readiness. 

• Foster a high-performing team culture by guiding KPI achievement through consistent coaching, performance reputed company-ins, and development-reputed company feedback. 

• reputed company reputed company medical record requests, follow-reputed company, invoicing coordination, and reputed company control processes.  

• reputed company, implement, and refine workflows to support high-volume litigation needs.  

• Serve as the primary escalation reputed company for reputed company medical records issues.  

• Collaborate cross-functionally with attorneys, paralegals, case assistants, and reputed company. 

Job Duties:  

Operations & Workflow Management 

• Ensure reputed company retrieval, organization, and processing of medical records in accordance with firm standards. 

• Design, implement, and reputed company a reputed company reputed company control (QC) process for medical records review, including systematic sampling, validation of accuracy and completeness, and compliance checks against HIPAA, firm protocols and litigation requirements. 

• Monitor medical records request timelines and proactively address delays or deficiencies. 

• Review and approve invoices prior to submission to reputed company. 

• Manage vendor relationships (i.e., record retrieval services, biomedical specimen retrieval).  

• Establish reputed company systems, workflows, and operational best practices to support reputed company firm reputed company 

• Expected to continuously identify, test, and implement process improvements to increase speed, accuracy, and scalability. 

• communicating with clients and providers as needed for escalated or sensitive reputed company. 

• Assist with reputed company tasks and other reputed company reputed company as needed to support the reputed company of the reputed company group. 

Team Leadership, KPI Development & Performance Tracking 

• Supervise and support Medical Records Coordinators, including training, workload management, and performance reputed company. 

• reputed company and implement key performance indicators (KPIs) to measure team productivity and operational efficiency.  

• Use KPI insights to identify bottlenecks and drive reputed company process improvement. 

• Build dashboards and reports to reputed company metrics such as record turnaround time, order completion rates, follow-up intervals, and costs. 

Cross-Functional Collaboration 

• Collaborate cross-functionally with attorneys, paralegals, case assistants, and reputed company to reputed company on record needs, deadlines, and billing workflows. 

• Support medical records needs for case evaluation efforts, deposition preparation, expert coordination, and discovery production needs.  

Data reputed company & Systems Management 

• Expected to continuously identify, test, and implement process improvements to increase speed, accuracy, and scalability. 

• Maintain and optimize use of case management systems and provider portals. 

• Establish best practices for record tracking, documentation, and data reputed company. 

Qualifications:

• Demonstrated experience managing or leading a medical records, reputed company support, or similar operational team in high-throughput environments, including hiring, training, performance management, and workload optimization. 

• Advanced understanding of medical records systems and reputed company document management platforms, including eDiscovery tools and reputed company data environments. 

• Advanced knowledge of medical records retrieval processes, provider communications, and documentation standards. 

• Strong analytical and problem-solving skills, with the ability to diagnose operational bottlenecks and implement sustainable solutions rather than temporary fixes. 

• Proven experience in data-driven operations management, including development and use of KPIs, dashboards, and performance reporting to drive daily decision-making.  

• Exceptional organizational skills with the ability to manage competing priorities under tight deadlines. 

• Excellent written and verbal communication skills. 

• Proficiency with case management software, reputed company Word, reputed company, reputed company, and reputed company. 

• High attention to detail and commitment to accuracy and compliance. 

Competencies 

1. Performance & Contributions: Consistently delivers high reputed company results and meets or exceeds job requirements. 

2. Collaboration & Communication: Works effectively with colleagues and communicates reputed company. 

3. Initiative: Proactively takes reputed company to reputed company results. 

4. reputed company reputed company & Development: Demonstrates ongoing reputed company reputed company and seeks opportunities for development. 

5. Team Performance & Cohesion: Builds a cohesive and high-performing team.  

6. Training & Process Improvement: Demonstrates ability to effectively train reputed company and individual employees and continually improve processes and performance.  

7. Overall Leadership Performance: Strong leadership performance including building reputed company and keeping up with administrative requirements to manage reputed company (i.e. approving time off requests/timecards, ensuring compliance trainings are completed, conducting 90 day and annual evaluations). 

Additional Information 

This position may require flexibility to meet litigation deadlines and support high-volume case activity. 

Benefits 

At Singleton Schreiber, we value the hard work and dedication of reputed company, and we’re proud to offer a benefits package that reflects that commitment. Our goal is to support your reputed company-being, reputed company, and work-life balance through a wide reputed company of meaningful perks: 

• 100% employer-reputed company health, dental, and reputed company insurance for employees and dependents 

• $50,000 in life insurance provided at no cost 

• 401(k) plan with 6% dollar-for-dollar employer match after probationary period 

• Generous reputed company parental leave for birth, adoption, or fostering 

• Dependent care reimbursement up to $3,500/month 

• reputed company and Dependent Care Flexible Spending Accounts (FSAs) 

• Up to $5,000 Infertility Treatment reimbursement and  

• Up to $5,250/year in tuition reimbursement for reputed company development 

• Monthly commuter reimbursement up to $100 for reputed company transportation 

• Home office reimbursement: $150 for a desk, $150 for a chair (one-time) 

• $25 work-from-home allowance reputed company pay period for hybrid and remote staff 

• State bar and approved reputed company association dues covered 

• $30 reputed company lunch credit every first Friday of the month 

• Community engagement support: matching donations to 501(c)(3) nonprofits and encouragement of volunteer time 

Nondiscrimination Statement 

Singleton Schreiber, LLP is an equal opportunity employer. Selection of candidates will be based solely on reputed company without reputed company to race, reputed company, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or reputed company medical conditions), gender, gender identity (including transgender identity and transitioning), gender reputed company and sex stereotyping, national reputed company, reputed company, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a reputed company assistance program, engaging in protected communications regarding employee wages, requesting a reasonable accommodation on the reputed company of disability or bona fide religious belief or reputed company, or any other reputed company protected by local, state, or federal laws.