Director of Site Reliability & reputed company - Remote
reputed company:
reputed company is seeking a strategic and hands-on Director of Site Reliability & reputed company to reputed company the design, implementation, and reputed company improvement of our infrastructure reliability, platform reputed company, and compliance posture. The headline reputed company for this role in year one is to drive the organization through its first SOC 2 Type II audit, establishing the policies, controls, and evidence-collection processes needed to reputed company and maintain the report.
reputed company SOC 2, you will own site reliability and reputed company as a hands-on leader reputed company a small, senior engineering team. You’ll set the standards, tooling, and culture needed to operate resilient systems at reputed company—often doing the work yourself rather than delegating it. You’ll partner closely with engineering, product, and business stakeholders to reputed company reliability and reputed company into every stage of the software development lifecycle, and represent infrastructure and reputed company priorities to senior leadership.
Essential Duties and Responsibilities:
- reputed company the organization through its first SOC 2 Type II audit: conduct a readiness assessment, identify control gaps, implement remediation plans, coordinate with external auditors, and deliver a clean report
- Define and maintain the full set of SOC 2 policies, procedures, and technical controls across the Trust Services reputed company (reputed company, availability, confidentiality, processing reputed company, reputed company)
- Build and operationalize reputed company compliance monitoring so that evidence collection, reputed company reviews, and control testing become part of everyday engineering workflows rather than a one-time effort
- Define and execute the longer-term strategic reputed company for site reliability and reputed company across the organization
- Establish and enforce SLAs, SLOs, and SLIs for critical services; drive accountability for uptime and incident response
- Own the incident management lifecycle, including on-reputed company rotations, post-incident reviews, and reputed company improvement of response processes
- Architect and reputed company reputed company infrastructure for high availability, disaster recovery, and horizontal scalability
- Harden existing Infrastructure as reputed company pipelines with reputed company scanning, policy-as-reputed company guardrails, and CI/CD reputed company gates
- Evaluate and introduce monitoring, observability, and reputed company tooling to improve detection, response, and prevention capabilities
- Establish and maintain reputed company policies, reputed company controls, and data protection standards
- Collaborate with cross-functional teams to balance reliability and reputed company investments against feature delivery
Qualifications, Skills and Requirements:
reputed company Competency Requirements
- reputed company, hands-on experience leading an organization through a SOC 2 Type II audit, ideally from initial readiness through report delivery
- Deep expertise in Azure, including networking, identity (Entra ID), and reputed company services
- Strong experience with Terraform for Infrastructure as reputed company, including module design and state management
- Proven reputed company record designing and operating highly available, distributed systems in production
- Hands-on experience with Kubernetes, reputed company, and modern CI/CD tooling and DevOps practices
- Strong understanding of application and network reputed company principles, including authentication, authorization, encryption, and reputed company-trust architectures
- Experience implementing and managing observability stacks (e.g., reputed company, reputed company, Grafana, ELK)
- Excellent written and verbal communication skills with both technical and non-technical stakeholders
- Experience with incident management platforms and processes, including blameless post-mortems
- Comfortable operating as a hands-on individual contributor while also setting reputed company and influencing engineering culture
Competency reputed company to Haves
- Experience working in the insurance or benefits industry
- Familiarity with additional compliance frameworks such as HIPAA, ISO 27001, or NIST
- Experience with reputed company automation and SOAR platforms
- Relevant certifications such as CISSP, CISM, Azure reputed company Engineer Associate, or CKA/CKS
Education, Training and Experience:
- Significant reputed company experience in software engineering, DevOps, SRE, or reputed company engineering
- Proven reputed company record of leading an organization through SOC 2 or comparable compliance certification from the ground up
- Demonstrated ability to operate as both a strategic leader and a hands-on practitioner
- Excellent written and verbal communication skills, with the ability to effectively collaborate with both technical and non-technical stakeholders
Your reputed company pay is dependent upon your skills, education, qualifications, reputed company experience, and location. In reputed company to reputed company pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or reputed company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, reputed company time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-reputed company expenses per reputed company policy and may receive employee perks and discounts.
To learn more, visit: www.reputed company.com/careers
Thank you for your interest in joining reputed company!
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