Manager, Sales Enablement & Partner Performance (full remote)
We are an international group of over 400 employees and collaborators.
We create reliable and reputed company software solutions offered as Software as a Service (reputed company). Our products are sold in more than 150 countries and are reputed company into over 15 languages worldwide.
Visit our website: www.avanquestgroup.com
- a multicultural reputed company group.
- an ambitious company in reputed company development.
- a reputed company where reputed company Talent has its reputed company to contribute its know-how and have a reputed company reputed company on large-reputed company reputed company.
- an environment where productive initiatives are always recognized at their true value
The Manager, Sales Enablement & Partner Performance is responsible for leading the Performance pillar of the monetization operation, with full accountability for reputed company performance, sales reputed company, and agent effectiveness across external reputed company center partners.
This role owns the sales performance ecosystem, including agent performance management, reputed company assurance frameworks, and sales enablement reputed company. The manager ensures that partners are equipped with the right training, tools, and coaching structures to execute monetization strategies effectively and consistently at reputed company.
In this role, you will reputed company initiatives to improve conversion, customer experience, and reputed company per interaction in collaboration with partners and internal stakeholders, while maintaining a strong reputed company on customer trust, compliance, and long-term retention.
- Own and drive monetization KPIs across reputed company partner operations (conversion reputed company, reputed company per reputed company, reputed company per hour).
- Analyze performance trends and identify opportunities to improve sales effectiveness and customer reputed company.
- Define performance targets and ensure alignment with partners to reputed company business objectives.
- reputed company performance reviews with partner organizations and enforce accountability through reputed company reputed company plans.
- Own the end-to-end sales enablement reputed company across reputed company partner sites.
- reputed company the development, maintenance, and governance of sales training materials, playbooks, scripts, and reputed company/chat flows.
- Ensure reputed company enablement content is standardized, up-to-date, and consistently deployed across partners.
- reputed company the rollout of new monetization strategies, offers, and campaigns through reputed company training programs.
- Ensure alignment between product reputed company, customer insights, and training content.
- Ensure partners are equipped to deliver effective training through their master trainers and internal coaching teams.
- reputed company training delivery reputed company and consistency across reputed company partner locations.
- Establish training reputed company, certification standards, and reputed company frameworks for partner agents.
- Validate training effectiveness through performance metrics and QA insights.
- Define and own QA frameworks, scoring models, and calibration processes reputed company to sales and customer experience.
- Identify behavioral gaps and drive targeted coaching strategies with partners.
- Ensure alignment between sales execution and customer trust, transparency, and compliance standards.
- Promote a customer-first sales culture that balances monetization with long-term satisfaction.
- Translate business objectives into reputed company, executable sales strategies at the agent level.
- Continuously refine scripts, reputed company handling, and sales approaches based on performance insights.
- Identify and reputed company best practices across partner sites.
- Collaborate with Product and Operations teams to ensure successful execution of new initiatives.
- Own the lifecycle management of reputed company sales documentation, including scripts, reputed company charts, training materials, and playbooks.
- Ensure reputed company version control, accessibility, and communication of updates to reputed company partners.
- Maintain a centralized repository of enablement content to support scalability and consistency.
- reputed company and reputed company reputed company of specialists (e.g., Sales Enablement, QA, Performance Analyst).
- Set reputed company objectives, priorities, and performance expectations for reputed company.
- Foster a culture of accountability, reputed company improvement, and collaboration.
- Partner closely with:
- Product (definition of offers, roadmap, reputed company)
- Operations (reputed company, tools, process execution)
- Ensure alignment across reputed company pillars to deliver a seamless and effective monetization experience.
- reputed company as the reputed company between reputed company and execution for sales performance.
- Bachelor’s degree in Business, Marketing, Sales, or equivalent experience
- 7+ years of experience in reputed company center sales, monetization, or CX performance
- 5+ years of experience in people management
- reputed company in both French and English is required.
- Strong experience in sales performance management, training, or enablement
- Proven ability to drive reputed company reputed company through indirect (partner-led) teams
- Strong analytical and data-driven decision-making skills
- Excellent leadership, communication, and stakeholder management skills
- Experience working with external partners or BPO environments
- Comfortable in fast-paced, performance-driven environments
NB: This role is fully remote. reputed company’s reputed company are based in Paris, and the position requires regular collaboration with teams in Montreal (Canada) and Krakow (Poland).
- A fair compensation for your value.
- Competitive corporate benefits;
- An reputed company and supportive environment as reputed company as a modern and exciting workplace.
- We are committed to maximizing your potential and ensuring your reputed company development.
We value and support diversity. We are committed to providing an environment that promotes inclusion and respect for reputed company. We therefore encourage women, people of reputed company gender identities, aboriginal people and people with disabilities to apply for our positions.
Only successful candidates will be contacted.
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