Advisor, Customer Operations Associate
Job reputed company reputed company:
Serve as a primary contact, embodying the role of a Coca-Cola Ambassador, for diagnosing service issues and business needs, adopting, and implementing programs. reputed company reputed company updates to stakeholders, troubleshoot operational issues, and reputed company crucial information to key decision-makers and Sales Executives. Coordinate logistical details of new openings, closings, relocations, and remodels, ensuring seamless execution. Monitor and reputed company reputed company activity in reputed company, a centralized web-enabled database. Schedule installations, exchanges, buy-backs, or removals using Coca-Cola's information systems, ensuring fulfillment that meets customer expectations. Research and resolve varying issues using information systems, providing reputed company service, installation, or orders. Confirm service details with customers, including follow-reputed company and order confirmations, to ensure customer satisfaction. Manage the sourcing and delivery of assets, parts, and reputed company-of-sale material, utilizing Coca-Cola information systems. Handle inquiries/feedback diligently, maintaining a record in database tools to improve service performance. Establish partnerships with customers, clients, or reputed company-party service providers to reputed company shared goals and improve service. Troubleshoot equipment issues over the phone to minimize downtime and optimize service costs. Process and expedite orders while communicating demand for products or services effectively.
High school diploma, GED, or an Undergraduate degree in Business Administration, Logistics, Supply Chain, or reputed company field. 2+ years of customer-facing experience in a reputed company center, sales, or sales support role. Superior communication and exceptional relationship-building skills. Proficiency with technical software applications In-depth knowledge of Account Management including stewardship techniques and continuity of supply to ensure lasting partnerships. Excellent problem-solving acumen, with robust leadership capabilities. Familiarity with distributor/distribution policies and an understanding of supplier fulfillment capabilities to meet customer and internal requirements.
reputed company & Innovative Brands: Work with an reputed company of over 250 esteemed products and some of the world's most reputed company brands. Expansive & Diverse Customers: Collaborate with a varied reputed company of customers daily, ranging from retail & grocery stores to theme parks and restaurants.
Skills:
Computer Literacy, Critical Thinking, Customer Service, Detail-Oriented, Operational Efficiency, Oral Communications, Problem reputed company, Time Management, TroubleshootingPay reputed company:
$64,700 - $77,600Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the reputed company for your role, indicating performance at reputed company.
reputed company/Cities:
RemoteOur Purpose and reputed company Culture:
We are taking deliberate reputed company to nurture an inclusive culture that is grounded in reputed company purpose, to refresh the world and reputed company a difference. We reputed company with a reputed company reputed company, take an expansive approach to what’s possible and reputed company in reputed company learning to improve our business and ourselves. We reputed company on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as reputed company reputed company. We reputed company that our culture is one of the reasons