Project Manager (P&C Claims Experience)

At Swyfft, we're reshaping the way home insurance and commercial package products are priced and bound. We've created an insurance experience that's smart, instant, and designed to deliver unparalleled customer service.

Our focus on lightning-fast quotes and seamless claims servicing is powered by cutting-edge technology and an Agent and Customer-centric approach that sets us apart in the industry.

Joining Swyfft means becoming part of a dynamic team of forward-thinkers who thrive on moving fast and delivering exceptional products. We pride ourselves on fostering an environment where creativity and positive energy thrive.

As we continue to grow and expand, we're on the lookout for experienced professionals like you to join us in transforming the insurance landscape. If you're passionate about leveraging technology to provide the best customer service experience and are ready to be a part of our journey, we welcome you to explore opportunities at Swyfft!

About the Position:

We are about to begin an exciting journey to upgrade our claims management system. In order to do this, we will need a strategic, tech-minded project manager to ensure that our implementation is on time and within budget. We have multiple systems, vendors, and teams that will be relying heavily on your ability to prioritize, organize and wrangle multiple processes, workflows and technical requirements. All of which will need to be documented along the way (but you’re a PM so you already know that)

*This position is a 100% remote U.S. based opportunity that can be based in one of the following states only: AL, AZ, FL, GA, KY, LA, MA, MO, NC, NJ, NY, OH, OR, PA, SC, TX, UT, VA, WA, WI.

Some travel for day-to-day work, team meetings, and training will be required.

Key Responsibilities: (What you'll be asked to do)

• Manage all day-to-day project planning, execution and implementation for a large-scale claims management system.
• Partner with internal and external teams and vendors to understand and effectively communicate the operational and technical requirements of the project.
• Manage project expectations, requirements and deliverables by providing ongoing proactive communication, documentation and structured follow up to all project stakeholders.
• Lead meetings and standups to ensure all project initiatives are moving forward; you set the pace, remove blockers and ensure project milestones are being met.
• Plan and manage project resource allocation with various departments in the company.
• Document detailed workflows and processes for internal team use that will be transformed into playbooks and reference guides for end user training.

The Successful Candidate: (What we're looking for)

• Natural ability to establish trust with internal and external teams; you dig in, you learn the processes, people, and desired outcome of the project.
• Previous experience working closely with an insurer or insurance carriers claims team. You understand the lifecycle of a claim.
• You understand complex systems at a data flow level; bonus points for anyone who understands this at a programmer level.
• Exceptional problem solving, communication and organizational skills.
• Previous background integrating or using accounting and finance systems is a plus.

Some Requirements:

• Strong technical background that includes knowledge of different systems and how they integrate and work together.
• 7+ years of experience leading complex, large scale system implementations.

Education:

• Bachelors’ degree or equivalent experience required.
• PMP certification or other project management certification a plus.

Computer Skills:  

• We’re a MS Office environment.
• Experience using video and chat technology (MSTeams & Slack).

Other: This is a remote opportunity

• Reliable high-speed internet connectivity required.
• Designated quiet work from home space.

The typical base pay range for this role across the U.S. is dependent on a candidate’s location and experience level. There is a different range applicable to specific work locations. This salary range is a good-faith estimate of what Swyfft may pay for this position at the time of posting. Actual compensation may vary based on skills, qualifications, and experience. The range reflects annual compensation (as applicable) and does not include bonuses or other incentives that the company may choose to pay at its sole discretion.

In addition to base compensation Swyfft offers a comprehensive benefit package.

We Have a Great Benefits Package!

• Medical, Dental, and Vision
• Short- and Long-Term Disability (Company Paid)
• Voluntary Long-Term Disability
• Employee Life & AD&D (Company Paid)
• Voluntary Employee, Spouse, and Child Life & AD&D
• Healthcare, Dependent Care and Transit FSA, and Healthcare Savings Account (HSA)
• 401K with a generous matching contribution and no vesting schedule 
• 20 days of PTO annually (prorated based on hire date)
• Company Paid Holidays and 2 “Choose Your Own Holidays”

It is the policy of Swyfft to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.

If you require accommodations during the application or interview, please contact Human Resources at hr@swyfft.com, and we will make every effort to accommodate your needs.

Please Note: Swyfft Holdings, LLC is not accepting 3rd party agency resumes for this position, please do not forward resumes to our careers email address or Swyfft Holdings, LLC employees. Swyfft Holdings, LLC will not be responsible for any fees related to unsolicited resumes.