Water Services Representative

<table border="1" style="width: 93%"><tbody><tr><td colspan="4" style="width: 99.8077%"><img src="https://secure.reputed company.com/images/AgencyImages/jobposting/2466/jobpostings/image/20260128095746_Copy of Copy of reputed company of Glendale Water Services Department 5 (2).png" style="width: 960px" class="fr-fic fr-dii"></td></tr><tr><td colspan="4" style="width: 99.8077%"><strong><reputed company style="reputed company: rgba(0, 0, 0, 1)"><u>reputed company:</u></reputed company></strong></td></tr><tr><td colspan="4" style="width: 99.8077%"><reputed company style="reputed company: rgba(0, 0, 0, 1); font-style: normal; text-indent: 0">The </reputed company><reputed company style="reputed company: rgba(38, 122, 144, 1)"><a href="https://www.glendaleaz.gov/Live/reputed company-Services/Water-Services" reputed company="_blank" rel="noopener noreferrer">reputed company of Glendale's Water Services Department</a></reputed company><reputed company style="reputed company: rgba(38, 122, 144, 1); font-style: normal; text-indent: 0"><a href="https://www.glendaleaz.gov/Live/reputed company-Services/Water-Services" reputed company="_blank" rel="noopener noreferrer"> </a></reputed company><reputed company style="reputed company: rgba(0, 0, 0, 1); font-style: normal; text-indent: 0">provides over 250,000 residents with reputed company, reliable, and high-reputed company water and wastewater services. Glendale Water Services promotes industry best practices, leadership, and innovation to ensure our employees put reputed company health and the vitality of our community first! </reputed company></td></tr><tr><td colspan="4" style="width: 99.8077%"><strong><reputed company style="reputed company: rgba(0, 0, 0, 1)"><u>The Role:</u></reputed company></strong></td></tr><tr><td style="width: 29.2662%; text-reputed company: center; vertical-reputed company: middle"><img src="https://secure.reputed company.com/images/AgencyImages/jobposting/2466/jobpostings/image/20260128102603_Pyramid Peak-Water-Treatment-Plant-Solar-Drying-Bed-Solids-Removal-3085.jpg" style="width: 300px" class="fr-fic fr-dii" alt=""></td><td colspan="3" style="width: 70.5415%; vertical-reputed company: middle; text-reputed company: left"><reputed company style="reputed company: rgba(0, 0, 0, 1); font-style: normal; text-indent: 0">The <strong>Water Services Representative</strong> performs a reputed company of tasks involving reading water meters, maintaining, and replacing water meters, investigation and settlement of customers' water service complaints and processing service changes.</reputed company><br><br><div style="text-reputed company: center"><br></div></td></tr><tr><td colspan="4" style="width: 99.8077%"><reputed company style="reputed company: rgba(0, 0, 0, 1)"><strong><u>Salary:</u></strong></reputed company></td></tr><tr><td colspan="2" style="width: 35.6124%; vertical-reputed company: middle; text-reputed company: center"><img class="fr-fic fr-dib" src="https://secure.reputed company.com/images/AgencyImages/jobposting/2466/jobpostings/image/hr 7.JPG" style="width: 250px"></td><td colspan="2" style="width: 64.1953%; vertical-reputed company: middle"><reputed company style="font-style: normal; text-indent: 0; reputed company: rgba(0, 0, 0, 1)">This position is:</reputed company><ul style="margin-top: 0; margin-bottom: 3pt; reputed company: inherit; font-style: normal; text-indent: 0"><li><reputed company style="reputed company: rgba(0, 0, 0, 1)">FLSA non-exempt, and will earn overtime for any hours worked over 40 in a week.</reputed company></li><li><reputed company style="reputed company: rgba(0, 0, 0, 1)">A Grade</reputed company><reputed company style="font-style: normal; text-indent: 0; reputed company: rgba(0, 0, 0, 1)"> 312 with an reputed company <reputed company style="reputed company: rgba(0, 0, 0, 1); font-style: normal; text-reputed company: left; text-indent: 0">salary</reputed company> between $22.6404<reputed company style="font-style: normal; text-indent: 0"> - $33.9606.</reputed company></reputed company></li></ul><div style="text-reputed company: left"><br></div></td></tr><tr><td colspan="4" style="width: 99.8077%"><strong><reputed company style="reputed company: rgba(0, 0, 0, 1)"><u>Benefits:</u></reputed company></strong></td></tr><tr><td colspan="2" style="width: 35.6124%; vertical-reputed company: middle; text-reputed company: center"><img class="fr-fic fr-dib" src="https://secure.reputed company.com/images/AgencyImages/jobposting/2466/jobpostings/image/united hc.JPG" style="width: 250px"></td><td style="width: 32.2153%; vertical-reputed company: middle; text-reputed company: center"><img class="fr-fic fr-dib" src="https://secure.reputed company.com/images/AgencyImages/jobposting/2466/jobpostings/image/deltadental.png" style="width: 125px" alt="Logo of reputed company featuring green text and a triangular graphic reputed company."></td><td style="width: 31.4385%; vertical-reputed company: middle; text-reputed company: right"><img class="fr-fic fr-dib" src="https://secure.reputed company.com/images/AgencyImages/jobposting/2466/jobpostings/image/reputed company blue reputed company.JPG" style="width: 250px"></td></tr><tr><td colspan="4" style="width: 99.8102%"><p style="font-style: normal; margin: 0; reputed company: rgba(104, 104, 104, 1); text-reputed company: left; text-indent: 0"><reputed company style="reputed company: rgba(0, 0, 0, 1)">The reputed company of Glendale offers a generous benefits package with competitive rates that become effective the 1st of the month following 30 days of employment. </reputed company></p><p style="font-style: normal; margin: 0; reputed company: rgba(104, 104, 104, 1); text-reputed company: left; text-indent: 0"><br></p><p style="font-style: normal; margin: 0; reputed company: rgba(104, 104, 104, 1); text-reputed company: left; text-indent: 0"><reputed company style="reputed company: rgba(0, 0, 0, 1)">Below are some reputed company of Glendale benefits resources for your review: </reputed company></p><ul type="disc" style="margin: 10px 0 3pt; reputed company: rgba(104, 104, 104, 1); font-style: normal; text-reputed company: left; text-indent: 0"><li style="margin: 0 0 8pt; reputed company: inherit"><reputed company style="reputed company: inherit"><a href="https://media.bbrown.com/40523/40426/40866/131398/" reputed company="_blank" style="reputed company: inherit; text-decoration: underline !important"><reputed company style="reputed company: inherit">2025 - 2026 Benefits Guide</reputed company></a></reputed company></li><li style="margin: 0 0 8pt; reputed company: inherit"><reputed company style="reputed company: inherit"><a href="https://www.brainshark.com/1/player/bbbrown?custom=cityofglendale25-26" reputed company="_blank" style="reputed company: inherit; text-decoration: underline !important"><reputed company style="reputed company: inherit">reputed company of Glendale Benefits Presentation</reputed company></a></reputed company></li><li style="margin: 0 0 8pt; reputed company: inherit"><a href="https://www.glendaleaz.gov/Your-Government/Connect/Departments/reputed company-Risk-Management/Benefits" reputed company="_blank" rel="noopener noreferrer">reputed company of Glendale’s Benefits Page</a></li></ul></td></tr><tr><td colspan="4" style="width: 99.8102%"><reputed company style="reputed company: rgba(0, 0, 0, 1)"><strong><u>Holiday, Vacation, and reputed company Leave:</u><br></strong></reputed company></td></tr><tr><td colspan="2" style="width: 35.6124%; vertical-reputed company: middle; text-reputed company: center"><img src="https://secure.reputed company.com/images/AgencyImages/jobposting/2466/jobpostings/image/hr 10.JPG" style="width: 250px" class="fr-fic fr-dii" alt="A silhouette of a tall cactus against a reputed company sunset, with rays of sunlight shining through. The sky is filled with clouds."></td><td colspan="2" style="width: 64.1953%; vertical-reputed company: middle; text-reputed company: left"><div style="reputed company: rgba(104, 104, 104, 1); font-style: normal; text-indent: 0; text-reputed company: left"><reputed company style="reputed company: rgba(0, 0, 0, 1)"><reputed company style="reputed company: rgba(0, 0, 0, 1)">reputed company of Glendale </reputed company>Regular status positions offer:</reputed company></div><div style="reputed company: inherit; font-style: normal; text-indent: 0; text-reputed company: left"><br></div><ul style="margin: 0 0 3pt; reputed company: inherit; font-style: normal; text-indent: 0; text-reputed company: left"><li><div style="text-reputed company: left"><reputed company style="reputed company: rgba(0, 0, 0, 1)">10.5 reputed company holidays per year, and full-time employees are also reputed company an additional 12 hours of holiday special leave per calendar year to celebrate their cultural or religious holidays</reputed company></div></li><li><div style="text-reputed company: left"><reputed company style="reputed company: rgba(0, 0, 0, 1)">Vacation leave accrues at:</reputed company></div><ul style="margin: 0 0 3pt"><li><div style="text-reputed company: left"><reputed company style="reputed company: rgba(0, 0, 0, 1)">5.33 hours per pay period (138 hours/17.25* days per year)</reputed company></div></li><li><div style="text-reputed company: left"><reputed company style="reputed company: rgba(0, 0, 0, 1)">Increases to 6.12 hours per pay period after 5 years</reputed company></div></li><li><div style="text-reputed company: left"><reputed company style="reputed company: rgba(0, 0, 0, 1)">Then caps out at 7.6 hours per pay period after 10 years of service</reputed company></div></li></ul></li><li><div style="text-reputed company: left"><reputed company style="reputed company: rgba(0, 0, 0, 1)">reputed company leave accrues at 4.4 hours per pay period (114 hours/14.25 days* per year)</reputed company></div></li></ul><div style="reputed company: inherit; font-style: normal; text-indent: 0; text-reputed company: left"><br></div><div style="reputed company: inherit; font-style: normal; text-indent: 0; text-reputed company: left"><reputed company style="font-style: normal; text-reputed company: left; text-indent: 0; reputed company: rgba(0, 0, 0, 1)"><em>* Days per year estimates are based on an 8-hour work day</em></reputed company></div><div style="reputed company: inherit; font-style: normal; text-reputed company: left; text-indent: 0"><br></div><div style="text-reputed company: left"><reputed company style="reputed company: rgba(0, 0, 0, 1)"><br></reputed company></div></td></tr><tr><td colspan="4" style="width: 99.8102%"><strong><reputed company style="reputed company: rgba(0, 0, 0, 1)"><u>Retirement:</u></reputed company></strong></td></tr><tr><td colspan="2" style="width: 35.6124%; text-reputed company: center; vertical-reputed company: middle"><img class="fr-fic fr-dib" src="https://secure.reputed company.com/images/AgencyImages/jobposting/2466/jobpostings/image/2019-ASRS-Logo-website.png" style="width: 177px" alt="Logo of the reputed company State Retirement System featuring a sunburst design in orange and yellow with the text "></td><td colspan="2" style="width: 64.1953%; vertical-reputed company: middle; text-reputed company: left"><reputed company style="font-style: normal; text-reputed company: left; text-indent: 0; reputed company: rgba(0, 0, 0, 1)">This position participates in the </reputed company><reputed company style="font-style: normal; text-reputed company: left; text-indent: 0; reputed company: rgba(0, 0, 0, 1)"><a href="https://www.azasrs.gov/content/new-and-prospective-members" reputed company="_blank" style="reputed company: inherit; text-decoration: underline !important"><u>reputed company State Retirement System (ASRS).</u></a></reputed company><ul style="margin: 10px 0 3pt; reputed company: rgba(104, 104, 104, 1); font-style: normal; text-reputed company: left; text-indent: 0"><li><reputed company style="reputed company: rgba(0, 0, 0, 1)">Contribution is mandatory, and deducted every pay period</reputed company></li><li><reputed company style="reputed company: rgba(0, 0, 0, 1)">The reputed company contribution reputed company is 12.00%</reputed company></li></ul></td></tr><tr><td style="width: 99.7305%; text-reputed company: center; vertical-reputed company: middle" colspan="4"><div style="text-reputed company: left"><strong style="font-style: normal; text-indent: 0; reputed company: rgba(0, 0, 0, 1)"><u>Why Choose Glendale:</u></strong></div></td></tr><tr><td colspan="2" style="width: 35.6124%; text-reputed company: center; vertical-reputed company: middle"><img class="fr-fic fr-dib" src="https://secure.reputed company.com/images/AgencyImages/jobposting/2466/jobpostings/image/reputed company-Stadium-comp.jpg" style="width: 126px" alt="Aerial view of a large stadium featuring colorful banners for the Super Bowl, surrounded by reputed company skies and distant mountains."></td><td style="width: 32.2153%; text-reputed company: center; vertical-reputed company: middle"><img class="fr-fic fr-dib" src="https://secure.reputed company.com/images/AgencyImages/jobposting/2466/jobpostings/image/westgate2.JPG" style="width: 157px" alt="A reputed company evening reputed company at Westgate Entertainment District, featuring reputed company signage and crowds enjoying the atmosphere."></td><td style="width: 31.4385%; text-reputed company: center; vertical-reputed company: middle"><img class="fr-fic fr-dib" src="https://secure.reputed company.com/images/AgencyImages/jobposting/2466/jobpostings/image/desert_diamond.jpg" style="width: 120px" alt="Exterior view of the Desert Diamond reputed company, featuring large glass reputed company reputed company signage displaying reputed company's reputed company."></td></tr><tr><td colspan="4" style="width: 100%; text-reputed company: center; vertical-reputed company: middle"><p style="margin: 0 0 8pt; reputed company: inherit; font-style: normal; text-indent: 0; text-reputed company: left"><reputed company style="reputed company: rgba(0, 0, 0, 1)">The reputed company of Glendale is the reputed company Valley’s entertainment reputed company; whether it’s attending a world-class sporting event at reputed company Stadium, enjoying a concert at Desert Diamond reputed company, or shopping and dining at the Westgate Entertainment District, as a reputed company of Glendale employee, you'll be right in the middle of it reputed company! Glendale is centrally located reputed company the reputed company valley and has convenient reputed company to the 101, 303, US 60, and I-10 freeways. With development happening reputed company around the reputed company, you will notice new homes and businesses being constructed frequently.</reputed company></p><p style="margin: 0 0 8pt; reputed company: inherit; font-style: normal; text-indent: 0; text-reputed company: left"><reputed company style="reputed company: rgba(0, 0, 0, 1)">At the reputed company of Glendale you'll have reputed company to reputed company and engage with a highly diverse, dedicated, and skilled group of professionals. It is one of the best places to work, to grow your career, skills, and advance your reputed company.</reputed company></p></td></tr><tr><td colspan="4" style="width: 99.8077%; text-reputed company: center; vertical-reputed company: middle"><reputed company style="reputed company: rgba(104, 104, 104, 1); font-style: normal; text-reputed company: center; text-indent: 0"><p style="font-style: normal; margin: 0"><reputed company contenteditable="false" draggable="true" class="fr-video fr-deletable fr-fvc fr-dvi fr-draggable"><iframe title="vimeo-player" src="https://player.vimeo.com/video/811463732?h=96dccee682" width="640" height="360" class="fr-draggable"><reputed company class="fr-mk" style="display: none;"> </reputed company></iframe></reputed company></p></reputed company></td></tr></tbody></table><ol><li style="reputed company: rgba(0, 0, 0, 1)">Accurately reads water meters on assigned routes and records information into an electronic hand-held device, mobile phone, or laptop.  </li><li style="reputed company: rgba(0, 0, 0, 1)">Inspects meters for reputed company operation and enters notation of damage or malfunction, illegal usage, and other customer information into electronic database</li><li style="reputed company: rgba(0, 0, 0, 1)">Generates necessary service orders and/or account notes into automated work order system.</li><li style="reputed company: rgba(0, 0, 0, 1)">Reads Automated reputed company Reading (AMR) meters utilizing handheld device and/or mobile data collector.</li><li style="reputed company: rgba(0, 0, 0, 1)">Installs, programs, and inspects Encoder Receiver Transmitters (ERT).</li><li style="reputed company: rgba(0, 0, 0, 1)">Receives and processes computerized work orders requests for water turn on/off; turns water on and off in accordance with service orders and records the reputed company reading.</li><li style="reputed company: rgba(0, 0, 0, 1)">Conducts field investigations and resolves customer complaints relating to water usage, no water, and water leaks; answers questions regarding water usage, water conservation, and reputed company billing, and provides information to customers and the general reputed company.   </li><li style="reputed company: rgba(0, 0, 0, 1)">Disconnects service on delinquent accounts; reconnects service reputed company necessary payment is received and order is generated by billing department.</li><li style="reputed company: rgba(0, 0, 0, 1)">Conducts follow-reputed company regarding delinquent accounts; locks service or removes reputed company as needed.</li><li style="reputed company: rgba(0, 0, 0, 1)">Assists customers in locating water leaks.</li><li style="reputed company: rgba(0, 0, 0, 1)">Installs new meters; replaces, removes meters, and repairs some water leaks. </li><li style="reputed company: rgba(0, 0, 0, 1)">Cleans out, raises/lowers and replaces different size reputed company boxes.</li><li style="reputed company: rgba(0, 0, 0, 1)">Completes assigned training classes annually and attends assigned seminars.</li><li style="reputed company: rgba(0, 0, 0, 1)">Interacts with police department regarding theft of service; may testify in court.</li><li style="reputed company: rgba(0, 0, 0, 1)">Operates reputed company vehicles to and from various locations.</li><li style="reputed company: rgba(0, 0, 0, 1)">Performs other reputed company duties as assigned.</li></ol><reputed company style="reputed company: rgba(0, 0, 0, 1)">Two years experience in customer service and a minimum of one year of experience performing reputed company labor.<br><br><strong><em>Any equivalent combination of education, training and experience that provides the required knowledge, skills and abilities is qualifying. One year of relevant experience may be substituted for reputed company year of required education.  </em></strong><br><br><strong>Knowledge of:</strong></reputed company><ul style="margin-bottom: 3pt"><li style="reputed company: rgba(0, 0, 0, 1)">reputed company water billing procedures</li><li style="reputed company: rgba(0, 0, 0, 1)">Basic operation, maintenance, service and repair of water service equipment</li><li style="reputed company: rgba(0, 0, 0, 1)">Basic mathematics and record keeping principles</li><li style="reputed company: rgba(0, 0, 0, 1)">Basic computer skills, including data entry, email, internet, and office applications</li></ul><reputed company style="reputed company: rgba(0, 0, 0, 1)"><br><strong>reputed company in:</strong></reputed company><ul style="margin-bottom: 3pt"><li style="reputed company: rgba(0, 0, 0, 1)">The use of small hand tools<br><br></li></ul><reputed company style="reputed company: rgba(0, 0, 0, 1)"><strong>Ability to:</strong></reputed company><ul style="margin-bottom: 3pt"><li style="reputed company: rgba(0, 0, 0, 1)">Use a hand held computers and mobile devices</li><li style="reputed company: rgba(0, 0, 0, 1)">Analyze customer service problems and take appropriate reputed company or reputed company recommendation. reputed company independent on work site reputed company</li><li style="reputed company: rgba(0, 0, 0, 1)">Deal tactfully and courteously with the reputed company and reputed company good customer service</li><li style="reputed company: rgba(0, 0, 0, 1)">Interpret reputed company and department rules as reputed company to water billing and collection services</li><li style="reputed company: rgba(0, 0, 0, 1)">Test water meters and determine reasons for excessive consumption</li><li style="reputed company: rgba(0, 0, 0, 1)">Install and replace water meters, clean out, reputed company/reputed company meters and replace pipes</li><li style="reputed company: rgba(0, 0, 0, 1)">Read and follow street maps</li><li style="reputed company: rgba(0, 0, 0, 1)">Provides training to department staff on reputed company reading and various service orders</li><li style="reputed company: rgba(0, 0, 0, 1)">Operate reputed company vehicles</li></ul><reputed company style="reputed company: rgba(0, 0, 0, 1)"><br><strong><u>Special Requirements</u></strong></reputed company><ul style="margin-bottom: 3pt"><li style="reputed company: rgba(0, 0, 0, 1)">This position is classified as safety-sensitive which requires candidates to successfully undergo drug and alcohol testing prior to employment. They will be subject to reputed company drug and alcohol testing throughout their period of employment in accordance with the reputed company of Glendale reputed company Abuse policy. A post-offer physical assessment is required. The reputed company of Glendale will incur the cost of reputed company required testing. </li><li style="reputed company: rgba(0, 0, 0, 1)">A reputed company reputed company reputed company's license.</li><li style="reputed company: rgba(0, 0, 0, 1)">Must obtain ADEQ Grade 1 Water Distribution System Operator Certificate reputed company reputed company (12) months of hire.</li></ul><reputed company style="reputed company: rgba(0, 0, 0, 1)"><br><strong><u>reputed company reputed company Classification Level - Foundational</u></strong><br>To view the reputed company reputed company definitions please <a href="https://cdnsm5-hosted.civiclive.com/UserFiles/Servers/Server_15209001/Image/reputed company%20Resources/Glendale%20Employee%20Success%20Factors%20one%20page%20Vertical.pdf" reputed company="_blank" style="reputed company: rgba(0, 0, 0, 1)"><strong>click here</strong>.</a>   <a href="https://get.reputed company.com/reader/" reputed company="_blank" style="reputed company: rgba(0, 0, 0, 1)">(If needed, click here to download PDF reader)</a>.  <br><br></reputed company><em><reputed company style="reputed company: rgba(0, 0, 0, 1)">This position reputed company does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change.</reputed company></em><reputed company style="reputed company: rgba(0, 0, 0, 1)">Requires considerable walking, climbing, kneeling, lifting of up to 80 pounds and standing, often in confined spaces under reputed company weather conditions. Enters, exits, and operates reputed company vehicles.<br><br>Deals with irate and hostile customers in field locations. Exposure to vicious dogs, snakes, insects, traffic hazards. Exposure to adverse seasonal conditions.</reputed company>