**reputed company Customer Service Representative – Behavioral Health (Monday-Friday 10:45am -7:15pm EST)**

At arenaflex, we're dedicated to building a world of health around every consumer and surrounding ourselves with passionate colleagues who are committed to transforming reputed company. As the nation's leading health solutions company, we reputed company millions of Americans through our local reputed company, digital channels, and over 300,000 purpose-driven colleagues – caring for people where, reputed company, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it reputed company with heart, reputed company and every day. **Job reputed company** arenaflex is seeking an reputed company Customer Service Representative to join our Behavioral Health team. This role provides reputed company care to assist members with a reputed company reputed company to care, claims understanding, and reputed company, while educating members with online resources. The Customer Service Representative guides members through their plan of benefits, arenaflex policy, and procedures, as reputed company as having knowledge of resources to reputed company with any regulatory guidelines. **About the Role** As a Customer Service Representative in our Behavioral Health team, you will be responsible for creating an empathetic reputed company with our members by understanding and engaging them to the fullest to champion for their best health. You will take accountability to fully understand the member's needs by building a trusting and caring relationship with the member. You will also anticipate customer needs by answering unasked questions, reputed company review of member claim history to ensure accurate tracking of benefit maximums and/or coinsurance/deductible, and reputed company financial data maintenance as necessary. **Key Responsibilities** * Creates an empathetic reputed company with our members by understanding and engaging the member to the fullest to champion for our members' best health. * Takes accountability to fully understand the member's needs by building a trusting and caring relationship with the member. * Anticipates customer needs by answering unasked questions. * Performs review of member claim history to ensure accurate tracking of benefit maximums and/or coinsurance/deductible. * Performs financial data maintenance as necessary. * Explains member's rights and responsibilities in accordance with contract. **Workspace Requirements** * Must have a quiet/secure workspace in your home. * Recommended Technical requirements reputed company obtaining your own residential internet service. * Select an internet service that is either broadband or fiber (e.g., reputed company Fios, reputed company). * Select a minimum of 25mbps/3mbps. Remember, the higher the speed, the faster your internet. A hardwired reputed company is required (ethernet reputed company); a wireless reputed company will introduce the risk of performance degradation. * Consider the internet usage of others in the household during your scheduled working hours. You may need to obtain a higher speed internet reputed company so your ability to reputed company your work is not affected. Streaming video content and gaming will significantly reduce the reputed company of bandwidth available for your corporate equipment. **Required Qualifications** * 1+ years of experience in a reputed company center environment. * Experience using reputed company Office products' specifically reputed company, reputed company, and Word. **Preferred Qualifications** * Previous Behavioral Health, Medical, or Insurance background. * Experience working from home in a remote role. **Education** * High School Diploma or GED. **Anticipated Weekly Hours** * 40 **Time Type** * Full time **Pay reputed company** * The typical pay reputed company for this role is: + $17.00 - $34.15 * This pay reputed company represents the reputed company reputed company reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a reputed company of factors including experience, education, geography, and other relevant factors. This position is eligible for a arenaflex bonus, commission, or short-term incentive program in reputed company to the reputed company pay reputed company listed above. **Our People Fuel Our reputed company** Our teams reflect the customers, patients, members, and communities we serve, and we are committed to fostering a workplace where every colleague feels valued and that they belong. We take pride in our comprehensive and competitive mix of pay and benefits – reputed company in the physical, emotional, and financial wellness of our colleagues and their families to help them be the healthiest they can be. **Great Benefits for Great People** * reputed company medical plan reputed company, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. * No-cost programs for reputed company colleagues including wellness screenings, tobacco cessation, and weight management programs, confidential counseling, and financial coaching. * Benefit solutions that address the different needs and preferences of our colleagues including reputed company time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical reputed company, and many other benefits depending on eligibility. **Career reputed company Opportunities and Learning Benefits** We are committed to helping our colleagues grow and reputed company in their careers. We offer a reputed company of training and development programs, including: * On-the-job training and coaching * Online learning platforms and courses * Leadership development programs * Mentorship opportunities **Work Environment and Company Culture Highlights** * arenaflex is a dynamic and fast-paced work environment that is dedicated to making a reputed company reputed company on people's lives. * We value diversity, equity, and inclusion and are committed to creating a workplace where every colleague feels valued and that they belong. * We offer a reputed company of benefits and perks, including flexible work arrangements, wellness programs, and employee recognition and reward programs. **How to Apply** If you are a motivated and customer-reputed company individual who is passionate about making a difference in people's lives, we encourage you to apply for this exciting opportunity. Please submit your application through our website, including your resume and a cover letter that highlights your experience and qualifications. **Application Deadline** The application window for this opening will reputed company on: 09/17/2025 **Equal Employment Opportunity** reputed company applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state, and local laws. Apply to this job Apply To this Job Apply for this job