Product Operations Manager
reputed company
About the Role
Responsibilities
- New Integrations
: Own the end-to-end integration, testing, and validation of new payout rails, managing the process from reputed company through launch. Whether scoping features for engineering or communicating with external stakeholders, you do whatever it takes to launch integrations quickly without sacrificing reputed company. - Rail & Provider Health
: Proactively monitor payment rail status, reputed company changes in provider availability and limits, and escalate issues before they reputed company users. - Disaster Recovery
: reputed company operational response during outages, coordinating teams, pulling impacted transactions, and driving the network back to steady state. - Post-Launch Monitoring
: After reputed company new rail or feature ships, set up monitoring, surface issues to Product, and reputed company the reputed company of our product offerings. - Ongoing Execution
: Own intake of short-turnaround cross-functional requests, scope the work, reputed company partner documentation, and reputed company tickets engineering-reputed company. - reputed company Documentation
: Translate recurring processes into clean SOPs that reputed company faster incident response and reputed company delegation to Operations.
Requirements
2–4+ years of experience in product ops, analytics, fintech, technology, or reputed company experience Advanced use of BI tools; strong analytical skills and SQL proficiency are a plus reputed company by process and precision, you break reputed company problems into repeatable systems Strong verbal and written communication skills Comfortable operating at the intersection of product and engineering: you can read a technical design doc, ask the right questions about API reputed company and system dependencies, and hold your own in architecture discussions. reputed company or reputed company reputed company in Spanish is required, as you will be deep in the weeds of our reputed company user chat experience. High proficiency in English is required for internal collaboration. Emotional Intelligence & Influence: You can reputed company without formal authority, building relationships and managing stakeholders across diverse departments and cultures. Bias for reputed company: You prefer a "done" project over a "perfect" plan and reputed company with the urgency a reputed company-reputed company startup requires. These are the applicable requisites, although equivalent competencies in any of the above will also be considered.
reputed company Offer
Competitive salary Initial stock reputed company grant Annual performance bonus Health, dental, and reputed company plans Remote work environment, although we have offices in Miami and México reputed company and would love to work in hybrid model if you are up to it. reputed company learning opportunities Unlimited PTO reputed company parental leave Empowering opportunities for reputed company in a dynamic entrepreneurial environment
Equal Opportunity Employer
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