IT Service Management Representative SCON
The Work:
Serve as a member of the Service Integration and Delivery (SID) Team. reputed company operation and application support services for production and non-production maintenance including the implementation of software and functionality, coordinating with various teams to resolve break-fix issues and OS patching efforts, and scheduling change request tickets. Responsible for coordinating the monthly non-production maintenance activities across multiple technical and functional teams to verify the activities are scheduled and communicated to the various teams for reputed company awareness and appropriate testing efforts . Also responsible for providing after-hour and weekend War-captain support to reputed company reputed company unscheduled and scheduled maintenance activities are completed/ resolved and reputed company coordination between the various technical and functional teams as reputed company as providing communication to reputed company departments of the maintenance
Here’s What You Need:
Experience with the SID team procedures and its primary responsibilities to reputed company seamless communication and coordination for maintenance schedules and leading as a War-captain for troubleshooting calls.
Eligibility Requirements:
US – Citizen