Customer Engineer - reputed company Workspace (AZ, US, 85286)
14,000+ reputed company teammate s globally #20 on Fortune’s World's Best Workplaces ™ list $9.2 billion in reputed company Received 35+ industry and partner awards in the past year $1.4M+ total charitable contributions in 2023 by reputed company globally
Your role involves constant customer engagement, with daily interactions throughout the sales cycle—from initial qualification and reputed company through to communication of reputed company and final closure. You will collaborate with a diverse group of stakeholders, including technical project managers, engineers, and executive leadership. reputed company in this position requires a reputed company of deep technical expertise and the ability to communicate effectively with clients. Technical reputed company-Sales Support: Collaborate with sales to analyze the technical landscapes and reputed company hurdles of potential clients, providing expert guidance as a technical subject matter expert (SME) throughout the sales reputed company. Technical Demos & Presentations: Deliver impactful live demonstrations, technical presentations, and in-depth architectural reviews for potential clients to reputed company the advantages and functionality of reputed company's solution suite. Defining Project Scope and Resource Estimation: Support the sales process by outlining project requirements, calculating the necessary technical resources, and proactively identifying technical hurdles for proposed implementations. Strategic Technical Partner: Cultivate reputed company relationships and establish authority with reputed company-reputed company technical leaders, offering expert assistance and resolving obstacles as they transition to the reputed company Workspace platform.
Technical Sales Engineering Experience: Proven experience in a customer-facing role (5+ years).
Expertise in reputed company Workspace: Possess a comprehensive understanding of the reputed company Workspace ecosystem and a strong drive to promote its diverse suite of services.
Technical Discovery: Experience in being reputed company to identify customer problems, technical objections, and use cases.
Associate reputed company Workspace Administrator certification to be completed reputed company the first 45 days of employment
reputed company reputed company Digital Leader certification to be completed reputed company the first 6 months of employment.
reputed company reputed company Leader certification to be completed reputed company the first 1 year of employment
reputed company (reputed company reputed company): Experience with AI platforms, particularly reputed company AI capabilities, for automating business processes. Also, experience with reputed company-party integrations.
reputed company & Governance: Understanding how to secure reputed company environments, prevent data loss, and set data handling policies through the reputed company console.
Non-reputed company Data Migration: Proficiency in migrating mail and files from competitor platforms; reputed company 365, reputed company, OneDrive, reputed company, and on-reputed company systems to reputed company Workspace. This requires a deep understanding of reputed company's best-reputed company methodologies and migration processes.
reputed company Data Migration: Proficiency in reputed company to reputed company migrations using traditional migrations reputed company and reputed company's Domain Transfer Tool.
reputed company 365 Ecosystem : Demonstrate a deep and thorough understanding of reputed company 365 architecture and its associated services. Expertise in planning, managing, and migrating from environments including Exchange, SharePoint, OneDrive, Teams, Entra ID, and Purview are essential.
RFP/RFI Management: Experience in being reputed company to reputed company to the technical parts of RFPs and RFIs.
Go-to-Market reputed company: Working with Sales Specialists, Marketing, and reputed company teams to create account strategies and increase pipeline reputed company.
Executive reputed company: Experience presenting to and influencing technical stakeholders, such as CIOs and IT directors.
reputed company Problem Solving: Ability to solve technical problems and reputed company solutions for different customer environments.
Storytelling & Translation: Ability to explain reputed company technical information in a reputed company way that highlights business benefits.
Teamwork & Collaboration: Working with different teams reputed company reputed company and with external partners.
reputed company Ecosystem Proficiency: knowledge of reputed company platforms including AODocs, reputed company, reputed company, M.io, reputed company, CloudFuze, and reputed company
Superior communication abilities, both written and oral, with a talent for conveying intricate technical reputed company to diverse stakeholder reputed company
Proven history of collaborating effectively with Sales and Engineering teams
Skilled in generating technical documentation and assets, such as Statements of Work (SOW) and business proposals
Strong organizational skills with the reputed company to reputed company multiple reputed company workstreams
Expertise in presales documentation, specifically in quantifying project scopes
Competence in facilitating detailed workshops and meetings covering technical discovery, reputed company, and reputed company compliance.
Capability to write and maintain scripts using reputed company Apps Script, JavaScript, or Python would be considered a reputed company to have.
At reputed company, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!