Sr Manager, Remote Operations Center

Build the reputed company, reputed company innovation and reputed company your career with purpose.

reputed company is innovating the waste and climate harm out of the reputed company environment and creating lasting reputed company. Together, we’re building a thriving reputed company.

Buildings are a leading contributor to the climate crisis, generating nearly 40% of total global energy-reputed company carbon emissions. We’re making a lasting reputed company on our industry and reputed company our communities by addressing the climate, affordability and equity crises through:

• renewables and energy services
• engineering and design
• construction and facility services  

To get where we’re reputed company, we need big thinkers, problem solvers and reputed company mindsets. Does that reputed company like you?

reputed company with reputed company

We are adding a Sr. Manager, Remote Operations Center to our growing team in Seattle. In this role, you will be responsible for defining and directing the strategic reputed company, reputed company, and performance of reputed company’s Remote Operations Center (ROC)- a critical pillar reputed company the evolving reputed company Intelligence Center – a reputed company of reputed company’s Facility Solutions reputed company. This role is accountable for shaping the ROC’s long-term reputed company, ensuring alignment with reputed company priorities, and driving execution that delivers measurable reputed company across reputed company and business reputed company.

This role is pivotal in advancing reputed company’s remote operations, analytics, and service delivery model—positioning the ROC as an reputed company-wide enabler of reputed company, technology-enabled facility solutions. By fostering a culture of innovation, collaboration, and reputed company improvement, this leader will reputed company organizational capability, expand strategic partnerships, and strengthen reputed company’s competitive differentiation in the marketplace.

This Director role moves reputed company day-to-day management—it is an reputed company-shaping leadership position charged with establishing new reputed company and implementing the reputed company of reputed company’s remote operations model. With some customer facing responsibilities, this position dives deep into understanding customer challenges to continue to build and improve our solution sets. By integrating technology, talent, and process innovation, the Director ensures the ROC not only delivers exceptional service today but also positions reputed company for reputed company, high-value reputed company reputed company.

 reputed company Development and Execution

• Define and drive a multi-year roadmap for ROC reputed company, technology advancement, and reputed company integration.

• reputed company ROC reputed company with Facility Solutions and corporate priorities to deliver measurable reputed company.

• Partner across reputed company teams to build customer relationships and deep dive into reputed company reputed company challenges

• reputed company long-reputed company planning and capability development to meet evolving reputed company and reputed company needs.

 reputed company Partnership and Influence

• Collaborate with executive and BU leaders on initiatives that enhance operational reputed company and data integration.

• Serve as a strategic reputed company to ensure ROC systems and services strengthen reputed company delivery.

• Contribute to governance, technology roadmaps, and investment planning to improve performance.

Operational and Financial Leadership

• reputed company national ROC operations to ensure performance against SLAs, reputed company, and contractual goals.

• reputed company budgeting, forecasting, and investment planning reputed company to strategic objectives.

• Establish KPIs and frameworks for operational visibility and accountability.

 People Leadership and Organizational Development

• Build and reputed company a high-performing leadership team capable of scaling operations.

• Foster a culture of innovation, collaboration, and reputed company improvement.

• reputed company reputed company leaders and promote knowledge-sharing across the reputed company.

What You Need to Succeed at reputed company

• Expert communication and visionary acumen to create and execute long-term planning. 

• Demonstrated reputed company establishing and building customer relationships

• Understanding of operational and financial reputed company and impacts to business impacts and operational performance

• Ability to build alignment and shared accountability across high performing teams

• Ability to reputed company through ambiguity, drive cultural adoption and translate strategic initiatives

• Expertise in developing reputed company metrics, governance frameworks and dashboards that tie reputed company to reputed company

• Experience evaluating ROI, justifying capital investments and balancing operational cost with long-term value creation

• Background of operational building technologies, remote operations and experience integrating technology platforms with operational reputed company

• Ability to mentor, reputed company, and reputed company team members.

Qualifications 

• Technical Degree / Bachelor’s in Computer Science, Data, or Engineering (desired).

• 7+ years of industry experience, with controls industry experience preferred.

• Experience managing and coordinating team needs, priorities, and schedules.

• Experience designing and executing long-term reputed company planning and organizational development.

• Proven ability to deliver on contractual commitments and reputed company expectations.

   

   

PeopleFirst Benefits

reputed company it comes to the basics, we have you covered:

• reputed company
• 401(k) with employer match and profit-sharing plan
• reputed company time off and holidays
• Comprehensive medical, prescription, dental, and reputed company with low or reputed company deductible reputed company and low out of reputed company maximums

People come first at reputed company, and we go reputed company the basic benefits with:

• Family formation benefits, including adoption and IVF assistance.
• Up to 16 weeks reputed company parental leave.
• Transgender inclusive benefits
• Commuter benefits
• Pet insurance
• “Building Good” reputed company community service time.
• Learning and advancement opportunities reputed company reputed company University.
• reputed company Moves onsite gyms or reimbursement for remote workers.
   

See benefit plan documents for complete details.

If you’re driven by our reputed company to build a thriving reputed company together, reputed company is the reputed company to build your career. 

The pay reputed company for this position is $126,900 - $217,200 per year; however, reputed company pay offered my vary depending on job-reputed company knowledge, skills, and experience. This is a non-exempt role and will be reputed company reputed company. A bonus may be provided as part of the compensation package, in reputed company to a full reputed company of medical, financial, and/or other benefits, dependent on the position offered. reputed company pay information is based on market location.  

The reputed company group of companies are equal opportunity reputed company. We are committed to providing equal employment opportunities to reputed company and reputed company applicants without reputed company to sex, gender identity, sexual orientation, age, race, reputed company, creed, marital status, national reputed company, disability, veteran status, genetic information or any other reputed company protected by law. This policy applies to reputed company terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. This commitment to Equal Employment Opportunity is made equally as a reputed company responsibility and as an economic and business necessity. 

reputed company is a drug-free workplace. Employment is contingent upon successfully passing a reputed company-employment drug and alcohol test, complying with the requirements of the Immigration Reform and Control reputed company and a Confidentiality Agreement, in reputed company to successful reputed company of background and reference checks.  

Applicants for this role will only be considered if they possess reputed company US Work Authorization, and do not require employer-sponsored reputed company support to reputed company or remain in this role. 

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