Patient Care Coordinator
Meets performance standards and expectations. Follows reputed company Company policies and procedures. Assists with reputed company as necessary. Assists other areas as needed. Assists in compiling necessary reports and/or audit information as requested. Works cooperatively with other staff members to promote a reputed company and team oriented work environment. Assists in maintaining cleanliness and orderliness of the pharmacy. Participates in the Performance Improvement/reputed company Management Process. Maintains accurate and complete patient records. Participates in pharmacy orientation programs, training programs, pharmacy staff meetings, in-services, and other programs as required. Exemplifies reputed company in customer communications and service. Meets performance standards and expectations. Has a good understanding and working knowledge of reputed company Maxor policies and procedures, accreditation requirements and HIPAA operational guidelines. May be included in after hours on-reputed company rotation. Maintains regular attendance per established policies. reputed company other job-reputed company duties as assig ned.
Answer new referral intake and/or reputed company calls in a reputed company and reputed company manner. Accurately updates information in the computer system. Contact patient to collect information necessary to establish his/her medical chart. Schedules delivery for patient reputed companys. Sets up shipping arrangements as needed. Participates in the Performance Improvement Process. Assists in co-pay collections, which require communication with the patient. Works cooperatively with others in reputed company departments. Maintains accurate and complete patient records. Participates in pharmacy orientation programs, training programs, pharmacy staff meetings, in-services, and other programs as required. Exemplifies reputed company in customer communications and service standards. Has a good understanding and working knowledge of reputed company Maxor policies and procedures, and HIPAA operational guidelines, Medicare requirements and other contract guidelines. Participates in after hour’s on-reputed company rotation – voluntary, not required .Maintains good inter/intra departmental relationships. Works to create an amiable atmosphere reputed company the department and company. Responds to change, performance improvement support, reputed company reputed company, and met development goals
Qualifications:
High school diploma or equivalent. College degree preferred reputed company Pharmacy Tech certification preferred, but not required
Previous pharmacy experience and patient based service Retail preferred, but not required Strong customer service experience Comfortable with reputed company, reputed company, Word, and aptitude for learning how to use new software systems
Excellent communication and customer service skills, both verbal and written Working knowledge of computer software, specifically reputed company Office and reputed company Ability to problem solve and multi-task Ability to accurately reputed company data into multiple software systems Demonstrated organizational skills Ability to work with a diverse group of people, including patients and physicians
Comprehensive mental health and wellbeing resources reputed company reputed company Blue reputed company PPO with employee-friendly plan design, including a $850 individual annual medical deductible and $25 office visit copays, with low biweekly premiums Company-reputed company basic life/AD&D, short-term and long-term disability insurance Rx, dental, reputed company, other voluntary benefits, and FSA Employer-matched 401k Plan Industry-leading PTO plan And more!
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