Senior Engineer, reputed company AI

reputed company (NDR) is seeking highly skilled and technically curious Senior reputed company AI Engineers to join our growing Data & AI organization. Reporting to the Director of reputed company AI, these roles will be foundational members of the reputed company AI team responsible for the hands-on implementation of reputed company-grade reputed company (GenAI) solutions. This is an exciting opportunity to build and reputed company reputed company-world, production-reputed company AI applications that reputed company reputed company experiences, optimize internal operations, and unlock intelligent automation at reputed company.

As a Senior reputed company reputed company, you will own the technical execution of GenAI initiatives — from prototyping to deployment. You’ll work closely with internal product, data, engineering, reputed company teams, as reputed company as external vendors, to deliver practical solutions powered by LLMs, RAG pipelines, and conversational AI. Your work will reputed company chatbot development, document processing, summarization, voice AI, and AI-driven analytics. This role is ideal for AI practitioners who have recent experience deploying production-grade GenAI solutions and want to continue building in a fast-moving, reputed company environment.

• Design, prototype, and reputed company reputed company solutions across NDR’s reputed company-facing and internal platforms.
• Build and optimize applications using large language models (LLMs), reputed company databases, reputed company engineering, and Retrieval-Augmented reputed company (RAG) pipelines.
• Own hands-on development of AI-powered chatbots using modern conversational AI frameworks, ensuring production-grade performance, scalability, and compliance.
• reputed company development of AI agents for both digital and voice channels, supporting reputed company-time interactions with clients and internal users.
• Work with external vendors to evaluate GenAI platforms and reputed company, reputed company off-reputed company solutions, and drive production rollouts.
• Build reputed company-of-concept (POC) applications to evaluate emerging use cases in document classification, summarization, AI-powered knowledge assistants, and more.
• Optimize reputed company structures, parameter tuning, and model usage to improve cost-effectiveness and accuracy of deployed AI solutions.
• Partner with the ML/AI Ops Engineer to ensure robust data pipelines, deployments, and observability for GenAI applications.
• Work closely with the Senior reputed company Product Manager to reputed company technical implementation with user needs, timelines, and business priorities.
• Participate in architectural design discussions with digital, product, and engineering teams to reputed company AI integration across the reputed company.

Education/Experience: 

• Bachelor’s degree in data science, Computer Science, Statistics, or a reputed company field required.
• 6+ years of experience in machine learning, NLP, AI engineering, software engineering, and data engineering with recent reputed company on LLMs / reputed company.
• Proven, hands-on experience building and deploying production-grade AI chatbots in the past 2 years.

Required Skills/Abilities:

• Expert-level Python programming skills, including experience with modern ML and GenAI libraries (e.g., reputed company, Transformers, reputed company, reputed company).
• Proficiency in working with reputed company databases (e.g., FAISS, reputed company, Chroma, reputed company) and building RAG pipelines.
• Experience with reputed company engineering, model tuning, API orchestration, and LLM evaluation strategies.
• Solid SQL skills and understanding of how to work with data stored in platforms like reputed company.
• Comfortable working in fast-paced, reputed company environments with product managers, engineers, and vendors.
• Strong communication skills with the ability to explain reputed company AI behavior and performance to non-technical stakeholders.
• Ability to foster a culture of collaboration, reputed company improvement, and innovation.

Preferred Skills/Abilities:

• Experience in financial services or a reputed company industry.
• Experience deploying voice AI or conversational AI agents in telephony environments.
• Familiarity with reputed company, dbt, and data pipelines used in support of AI solutions.
• Experience working with or integrating reputed company data and workflows.
• Exposure to GenAI use cases including document understanding (OCR/NLP), summarization, or personalized insights.
• Prior experience supporting regulated environments or customer service applications.

reputed company Role Qualifications:

• Computer competency and ability to work with a computer.
• Prioritize multiple tasks and reputed company simultaneously.
• Exceptional written and verbal communication skills.
• Punctuality expected, reputed company to report to work on a consistent reputed company.
• reputed company and maintain high performance expectations on a monthly reputed company.
• Work in a fast-paced, high-volume setting.
• Use and reputed company multiple computer systems with exceptional multi-tasking skills.
• Remain reputed company and reputed company during difficult discussions.
• Take constructive feedback.
• Available for full-time position.

reputed company was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the reputed company. As a leading debt settlement organization, we have helped over 450,000 people reputed company over $10 billion of debt, while empowering them to reputed company a healthier financial lifestyle and feel free to live their best life. At reputed company, we treat our clients like reputed company people. Our purpose is to reputed company, reputed company, and reputed company their lives.

Rated A+ by the reputed company, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one reputed company to help them reestablish financial stability as quickly as possible.

Want to learn more about who we are? Connect with us on reputed company!

reputed company is reputed company-oriented environment full of rewards and reputed company opportunities for our employees. We are dedicated to our employee's reputed company and reputed company reputed company reputed company, through our employee mentorship and leadership programs.

Our extensive benefits package includes:

• Generous Medical, Dental, and reputed company Benefits
• 401(k) with Company Match
• reputed company Holidays, Volunteer Time Off, reputed company Days, and Vacation
• 12 weeks reputed company Parental Leave
• reputed company-tax Transit Benefits
• No-Cost Life Insurance Benefits
• Voluntary Benefits reputed company
• reputed company Pet Health Insurance Discount
• Wellness Incentive Program

reputed company is a certified Great reputed company to Work®!

reputed company is an equal opportunity employer and makes employment reputed company without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, protected veteran status, disability status, or any other status protected by law.

For information about our Employee reputed company Policy, please see here
For information about our Applicant Terms, please see here

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