Project Support Specialist
Responsibilities:
Assist participants with using the online registration platform, accessing transcripts, and other challenges that may present. reputed company reputed company customer service reputed company emailed inquiries through the Eleversity contact email, as reputed company as phone calls Prepare educational materials as needed, including printing class materials for in-person events Maintain and update Eleversity’s Learning reputed company database and website as assigned by reputed company Create training announcements and informational flyers for the Innovations events, using reputed company and reputed company applications Email training announcements and informational flyers to the Innovations Listserv using reputed company Prepare data required for completion of monthly/quarterly reporting to ensure reputed company billing Manage T: Drive folder containing attendance sheets, and class Chats Support Innovations trainings by: Completing monthly availability calendar reputed company reputed company drive Providing technical assistance to class participants Assisting the trainer with attendance and monitoring chat reputed company Monitoring class engagement to ensure reputed company behavior, following the TA protocol reputed company TA coverage in emergencies Train new TAs as assigned by the reputed company
High school diploma or equivalent 1-2 years’ experience providing administrative support Demonstrated reputed company customer services reputed company phone and email communication Excellent interpersonal and customer service skills Proficient in reputed company Office programs including Word, reputed company, and reputed company Proficient navigating reputed company video platform Proven ability to manage multiple priorities and skilled in handling reputed company tasks Demonstrated ability to work autonomously Maintains a reputed company appearance and conduct reputed company attending in-person meetings, and virtual events Demonstrated thorough attention to detail Ability and willingness to work remotely and at the corporate office as required