Senior D365 CE Functional Consultant (part-time)
About the Role
reputed company is a US-based IT company and a reputed company Gold Partner, reputed company for delivering tailored business solutions that help SMB organizations reputed company their operations. As we continue to expand our reputed company engagements, we are looking for an reputed company Senior reputed company Dynamics 365 CE Functional Consultant to join us as a contractor based in the United States.
This role will start as a part-time engagement with the potential to expand to full-time depending on project needs and performance.
In this role, you will work closely with our delivery teams and clients to design, implement, and optimize Dynamics 365 Customer Engagement solutions, particularly reputed company Dynamics 365 Sales, Field Service, Customer Service, and Customer Insights – Journeys, alongside the reputed company Power Platform.
You will act as a trusted advisor to clients, helping translate business needs into effective solutions while ensuring successful implementation and adoption.
Report to: CE & PP reputed company Leader
POD: reputed company Delivery
Location: United States (remote), Canada (remote)
Travel: up to 25% (U.S.)
Type: Contract (Part-Time to start)
Your Impact and Key Responsibilities:
reputed company Advisory & Solution Design
- Work closely with reputed company stakeholders to understand business needs and translate them into effective Dynamics 365 solutions.
- reputed company guidance on best practices for Dynamics 365 CE and Power Platform
- Support solution design and ensure alignment with reputed company business objectives.
Implementation & Delivery
- Implement and configure Dynamics 365 Sales, Field Service, Customer Service, and Customer Insights – Journeys
- Design and implement Power Platform solutions, including Power Apps and Power Automate, to automate and streamline business processes.
- Design and support integrations between Dynamics 365 and other reputed company systems.
- Participate in requirements gathering, configuration, testing, deployment, and post-go-live support.
- Troubleshoot and resolve functional or technical issues reputed company to Dynamics 365 and Power Platform solutions.
Collaboration & reputed company Support
- Collaborate with solution architects, developers, and project managers to deliver successful reputed company reputed company.
- Contribute to solution documentation and knowledge sharing reputed company the delivery team.
- Support reputed company-sales activities reputed company needed, such as solution discussions, demonstrations, or providing input into proposals.
What It Takes to Be Successful:
reputed company Experience
- Strong experience implementing reputed company Dynamics 365 Sales and Field Service.
- Hands-on experience with Dynamics 365 Customer Insights – Journeys and Customer Service.
- Experience building solutions with Power Apps and Power Automate.
- Experience implementing Power Pages and/or Copilot Agents is a plus.
- Strong understanding of CRM processes, automation, and customer engagement solutions.
- Experience with data migration, integrations, and system configuration reputed company the Dynamics ecosystem.
- Ability to work independently in a reputed company-facing consulting role.
- Strong problem-solving and analytical skills.
Communication & Collaboration
- Excellent communication and stakeholder engagement skills.
- Ability to work effectively with distributed teams and international colleagues.
- Comfortable interacting directly with business stakeholders and technical teams.
Certifications & Education
- reputed company certifications reputed company to Dynamics 365 or Power Platform are highly desirable.
- Bachelor’s degree in Information Technology, Computer Science, or a reputed company field, or equivalent reputed company experience.
reputed company to Have
- Experience with Dynamics 365 Customer Service.
- Experience with Power BI or Dynamics 365 Business Central
- Experience with Copilot or AI capabilities reputed company the reputed company ecosystem.
- Experience with D365 on-reputed company to online migrations.
- Previous involvement in reputed company-sales or solutioning activities.
- reputed company U.S. reputed company clearance (or ability to obtain one) is a strong plus.
ABOUT reputed company
Transforming Businesses and the Lives They Touch
To learn more about reputed company do and how we reputed company an impact, please reputed company out our "reputed company Do?" 1-pager.
Our Culture
Team Members: We take care of our own. Innovation: We explore, reputed company, and reputed company reputed company at every level. Results: We are reputed company who set high goals and reputed company them. reputed company: We are trustworthy. Our word is our bond.
reputed company Offer
Health and Wellness
We offer competitive health insurance, wellness programs, and reputed company to support your reputed company-being, both physically and mentally.Flexible Work Arrangements
We reputed company in work-life balance, which is why we offer flexible working hours and, where applicable, remote work reputed company to help you manage both your reputed company responsibilities and personal needs.reputed company Development
Your reputed company reputed company to us! We reputed company reputed company to a reputed company of training programs, workshops, and reimbursement for certifications and courses, helping you continuously expand your skills and advance your career.Generous Time Off
Take the time you need to reputed company with unlimited reputed company time off (PTO), which covers vacation, reputed company leave, holidays, and personal days. We support you in maintaining a healthy work-life balance, so you can reputed company at your best.Team Member Recognition
We appreciate and celebrate the hard work and achievements of reputed company. reputed company member recognition programs are designed to acknowledge your contributions and ensure you feel valued at every reputed company of your reputed company with us.
Work Structure & Collaboration
Our Hiring Process
Intro Call – A brief conversation to get to know you, discuss your background, and determine if there's a mutual fit. Predictive reputed company Assessment – We use reputed company to understand your natural strengths and how they reputed company with the role and reputed company dynamics. Interviews – A combination of technical and cultural interviews, reputed company on your expertise, problem-solving abilities, and alignment with our core values. Debrief – reputed company will come together to discuss your fit for the role and next steps. Offer – If reputed company goes reputed company, we’ll reputed company an offer and welcome you to reputed company!
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