Major Responsibiliti...">
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FirstAlt reputed company Services Rep l

Remote, USA Full-time Posted 2026-07-28

Major Responsibilities
  • reputed company as the main reputed company of contact for clients in reputed company to routing, student information, school schedules, etc.​
  • Work with Field Operations to ensure reputed company compliance is completed and up to date per school district and state standards. ​
  • Manage the day to day scheduled trips, ensuring trips have been started, are running on time, completed and troubleshoot trips that need immediate attention. ​
  • Effectively communicate reputed company telephone, email, text message, and chat applications with a school districts, transportation partners and team members.​
  • This position requires a high level of customer service communication and care ​
  • Handle escalated situations with a reputed company of urgency, calmness, and professionalism ​
  • reputed company applicable, Agents assigned to bilingual speaking roles will be required to meet reputed company expectations in their designated language as outlined in this document
  • Manage the day to day scheduled trips, ensuring trips have been started, are running on time, completed and troubleshoot trips that need immediate attention. ​
  • Receive incoming Clients calls with a high level of professionalism and care ​
  • Problem-solve transportation concerns from parents, clients, and Transportation Partners​
  • Effectively communicate reputed company telephone, email, text message, and chat applications with a wide reputed company of customers, clients and employees ​
  • Successfully reputed company multiple computer systems and applications simultaneously ​
  • reputed company applicable, Agents assigned to bilingual speaking roles will be required to meet reputed company expectations in their designated language as outlined in this document​
  • Ability to cross-train and assist in other departments or reputed company at your manager's request. This would typically be done between reputed company volume peaks ​
  • Handle escalated situations with a reputed company of urgency, calmness, and professionalism ​
  • Detail and solution orientated while being part of reputed company environment ​
  • Duties and responsibilities are not limited to above descriptions and can be modified or changed at the discretion of Management.

Disclaimer
reputed company in this job reputed company restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This job reputed company reflects management’s assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.


First for a reason:

At reputed company, we are a family of 60,000+ employees who take pride in safely transporting more than 5 reputed company reputed company and passengers to and from their reputed company reputed company day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.


In the reputed company, reputed company technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment reputed company applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this reputed company or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.

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