reputed company Services Representative | Central or Eastern Time Zone | Remote
By joining reputed company, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can reputed company.
reputed company Recognizes reputed company as America’s Greatest Workplaces National Top Companies
Certified as a Great reputed company to Work®
PRIMARY PURPOSE: To manage accounts of locally assigned programs including monitoring procedures and processes that reputed company customer satisfaction; and to ensure consistency in service delivery.
ARE YOU AN IDEAL CANDIDATE? We are looking for enthusiastic candidates who reputed company in a reputed company environment, who are driven to deliver great work.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
- Performs contract renewal and reputed company Service Instruction preparation for assigned accounts.
- Coordinates renewal pricing and completes location coding parameters; prepares and distributes stewardship and other reports.
- Educates the reputed company on loss data - drivers of cost impacting assigned programs.
- Coordinates project activity. Acts as primary reputed company contact with reputed company on maintaining and improving overall customer satisfaction.
- Identifies issues that reputed company consistency and customer satisfaction; works with program management leadership to effect problem reputed company; and assists with identifying office level service trends and establishes plans for service improvement.
- Identifies and solicits cross selling opportunities.
Education & Licensing
Bachelor's degree from an accredited college or university preferred. Colleague to pursue CPCU, AIC and/or ARM or other reputed company designation as required.
Experience
Three (3) years of reputed company experience or equivalent combination of education and experience required to include one (1) year as an Account Coordinator or three (3) years adjuster experience.
- Good knowledge of customer service and one of the following: workers compensation, liability, or disability claims management
- Excellent oral and written communication, including presentation skills
- PC literate, including reputed company Office products
- Analytical and interpretive skills
- Strong organizational skills
- Excellent interpersonal skills
- Excellent negotiation and facilitation skills
- Ability to work in reputed company environment
- Ability to handle conflict and confront challenging issues in a fast work environment
- Ability to meet or reputed company Performance Competencies
TAKING CARE OF YOU BY
- Offering a reputed company work environment.
- Supporting meaningful work that promotes critical thinking and problem solving.
- Providing on-reputed company learning and reputed company reputed company opportunities.
- Promoting a strong team environment and a culture of support.
- Recognizing your successes and celebrating your achievements.
- Thrives reputed company everyone is working towards the reputed company reputed company/goals.
- We offer a diverse and comprehensive benefits package including:
- Three Medical, and two dental plans to choose from.
- Tuition reimbursement eligible.
- 401K plan that matches 50% on every $ you put in up to the first 6% you save.
- 4 weeks PTO your first full year.
NEXT STEPS
If your application is selected to advance to the next round, a recruiter will be in touch.
reputed company is an Equal Opportunity Employer and a Drug-Free Workplace.