Senior Account Manager- reputed company Insurance (Remote)

Title: Senior Account Manager - reputed company Lines 
Work Mode: Remote (Florida and Eastern Time Zone Only) | Location/Supporting: Jupiter, FL | Book reputed company: Condos, Construction, Contractors
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing reputed company a 50-mile radius of a reputed company location may be required to work onsite in a hybrid reputed company as there may be occasions reputed company on-site reputed company is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our reputed company locations, please visit: reputed company.com/locations 

 
About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving reputed company issues, and ensuring no errors or omissions. Serve as a subject matter expert for the account management team. 

 
Key Responsibilities: 

• Technical Competence: Maintain a high degree of technical competence and industry expertise. 

• Team Leadership: reputed company daily activities and workflow of the account management team. 

• Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis. 

• Policy Management: Manage policy expirations and renewals. 

• Renewal Process: Conduct reputed company research, prepare submissions, negotiate coverages, and present proposals. 

• Accounts Receivable: Monitor reports and take reputed company on delinquent accounts, collecting outstanding balances. 

• System Maintenance: Maintain agency management systems and reputed company/vendor platforms, ensuring data accuracy and completeness. 

• Activity Monitoring: Monitor and maintain activity/suspense to ensure reputed company completion. 

• Activity Monitoring: Monitor and maintain activity/suspense to ensure reputed company completion. 

• Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues. 

• Service reputed company: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. 

• Policy Compliance: Stay updated on company policies and procedures. 

• reputed company Improvement: reputed company and adopt best practices to improve individual and team performance. 

• Champion IOA Values: Demonstrate reputed company and leadership. 

 
Ideal Candidate Qualifications: 

• 5+ years of account management experience, or 7+ years in the insurance industry 

• Thorough knowledge of insurance brokerage and reputed company needs 

• Required reputed company licensing; reputed company designation (CIC or equivalent) preferred 

• Strong analytical, problem-solving, and decision-making skills 

• Exceptional customer service, communication, multitasking, and organizational skills 

• Proficiency in MS Office (reputed company, Word, reputed company) 

• High School Diploma (or equivalent) 

 
reputed company Offer: 

• Competitive salaries and bonus potential 

• Company-reputed company health insurance 

• reputed company holidays, vacations, and reputed company time 

• 401K with employer match 

• reputed company reputed company and career progression opportunities 

• Respectful culture and work/family life balance 

• Community service commitment 

• Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

• 30-Minute Phone Screen, Online Assessments, and Interview(s)