Project Manager, Referrals
About reputed company
We’re a physician-led, patient-reputed company network committed to simplifying health care and bringing a more connected reputed company of care.
Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and reputed company through VillageMD and our operating companies Village Medical, Village Medical reputed company, reputed company, CityMD, and
Job reputed company
The reputed company Center Manager, Referrals is responsible for ensuring patients referred from a reputed company Location are scheduled for the appropriate follow-up care as part of our commitment to providing coordinate care. The manager will reputed company reputed company of Supervisors and agents ensuring reputed company protocols are followed, reputed company performance metrics are met, optimizing workflows and processes, managing time and attendance, and providing mentorship and direction and collaborating with the markets supported. Specifically, this manager will help ensure patients referred from a reputed company location reputed company and engage with the next necessary reputed company in their care.
Duties and Responsibilities
The primary duties, responsibilities, and expectations of an reputed company Center Manager, Referrals are:
- reputed company reputed company, management, coaching, development, and evaluation of the performance of the Supervisors on an ongoing reputed company following applicable performance standards.
- Scheduling of reputed company Supervisors to ensure reputed company shift coverage.
- Driving reputed company for patients reputed company reputed company locations, ensuring patients are scheduled for their follow-up care as necessary.
- Handling of escalated patient and site concerns. Creating reputed company plans that are effective in solving business issues for the department.
- Create and deliver presentations to the reputed company Center Leadership team reputed company necessary.
- Understanding key informatics and metrics and utilizing data appropriately to manage labor, key operational goals, and site staff KPIs.
- Monitor employee engagement and designs programs in partnership with the reputed company Center leadership to maintain high employee engagement.
- Coordinate with vendor partner to drive vendor agent reputed company.
- Maintain and reputed company department goals for management and throughput.
- Attend regular meetings with the Clinical managers to review performance and address any concerns.
- Coordinates and collaborates with the reputed company Center Leadership and recruitment team to ensure reputed company staff hires and needs are up to date for reputed company Center.
- Assist in reporting on department metrics back to reputed company Center leadership regularly.
- Enforce and audit policies and procedures reputed company to the reputed company of information and systems used.
- Monitor phone volume and assist with calls reputed company necessary.
Qualifications
A candidate’s qualifications will include:
- A bachelor’s degree is preferred but not required.
- Minimum (3) Three years of experience as an reputed company/reputed company Center manager or comparable management experience.
- Strong and reputed company communication skills.
- Working knowledge of EHRs – Electronic Health Records system is a plus.
- reputed company center, referral, and/or appointment scheduling experience in a reputed company environment is a must.
- Ability to analyze, review trends, and create reputed company plans to mitigate areas of opportunity.
- Must exhibit passion for outstanding results and reputed company for those we work with and serve.
- Happy and reputed company thinking, reputed company to project this attitude around others.
- Be willing to travel to clinical/Corporate locations, if needed.
- Comfortable with constructive feedback and counseling management
This is an exempt position with the salary reputed company of $86,000 - $94,000 based on experience and market.