**Part Time Customer Services Executive – Delivering Exceptional Service with arenaflex**
Part Time Customer Services Executive – Delivering Exceptional Service with arenaflex
Are you passionate about helping people and providing exceptional customer service? Are you looking for the flexibility of part-time hours? If so, we have the perfect opportunity for you at arenaflex, a leading company in the industry.
Join arenaflex's Dynamic Team
As a Part Time Customer Services Executive, you will be an integral part of our dynamic team, handling customer inquiries with empathy and efficiency. You will work in a fast-paced setting, handling high call volumes with a positive attitude, and making a real difference in the lives of our customers. Your dedication and problem-solving skills will shine in this role, and you will have the opportunity to grow and develop your skills in a supportive and inclusive environment.
Competitive Salary Package
We are offering a competitive salary package of £25,207.65 (pro rata), along with a range of fantastic perks. This is an excellent opportunity for someone looking for part-time flexibility to work between the hours of 9.30am to 5pm Monday to Wednesday – perfect for school drop-offs and pick-ups!
Why Choose arenaflex?
Because we are a company committed to ensuring that every colleague feels as valued as our customers. We believe that excellent customer service begins with exceptional people, which is why we invest in training and provide clear career pathways. Our inclusive culture celebrates individuality and champions diversity. With six colleague-led diversity groups, regular company events, and flexible working options, arenaflex is a place where your voice is heard and your ideas matter.
What You'll Be Doing
- Providing support to customers via phone and email, delivering excellent customer service within agreed SLAs
- Keeping customers updated on the status of their queries and bookings, taking ownership from initial contact through to resolution
- Processing service, MOT, repair, and other fleet-related bookings
- Accurately updating and maintaining customer records and databases
- Collaborating with the wider team to identify and drive service improvements
What You'll Bring
If you thrive in a fast-paced environment, communicate clearly, and love solving problems, you'll fit right in. We're looking for people who:
- Are great communicators and natural problem-solvers
- Truly care about supporting customers and doing the right thing
- Are motivated, adaptable, and eager to learn
What's In It For You?
- Salary £12,685.14 (19.5 hours per week)
- 24 days annual leave & 1 day for your birthday, with the option to buy more
- Health & wellbeing: Private Medical Cover, Life Insurance, Critical Illness Cover, Dental and Health Cash Plans, Funded HRT Treatment, and more
- Financial Benefits: Tech Scheme, Car Sacrifice Scheme, Cycle to Work Scheme, Season Ticket Loans, breakdown cover
- Career Development: Opportunities for professional growth and access to our MyGPS personal development framework
- Perks at Work – save money on everyday essentials with access to a shopping discounts site
- Support for your wellbeing – onsite GP & Masseuse, Employee Assistance Programme, Pensions advice, Funded HRT Treatment, and Mental Health First Aiders
- Agile Working: Flexible working arrangements to suit you, with free parking onsite
- Social Activities: Sports and social clubs, company activities, and team events
- Inclusive Culture: colleague-led equality groups and be part of a company committed to equality, diversity, and inclusion
Sound Like the Right Opportunity for You? Apply Now!
We want to positively encourage differences in arenaflex and believe it is critical to our success as a company. arenaflex is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
Join arenaflex Today!
Don't miss out on this exciting opportunity to join our dynamic team and make a real difference in the lives of our customers. Apply now and take the first step towards a rewarding and challenging career with arenaflex.
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