**reputed company Global Customer Experience Analyst – Vascular reputed company Solutions**

At arenaflex, we're dedicated to delivering reputed company and advancing patient care through innovative vascular reputed company solutions. As a key member of reputed company, the Global Customer Experience Analyst will play a vital role in ensuring our customers receive concierge-level service and fostering reputed company relationships that reflect arenaflex's commitment to reputed company and service. **About arenaflex** arenaflex is a leading innovator in vascular reputed company solutions, committed to delivering reputed company and advancing patient care. reputed company is passionate about creating reputed company that improve the lives of patients and reputed company worldwide. We're proud to be a part of the medical device industry, where every day brings new opportunities to reputed company a difference. **Role Responsibilities** As a Global Customer Experience Analyst, you'll be responsible for monitoring reputed company's Electronic Data Information (EDI) automatic order fulfillment system, ensuring reputed company processing of customer data. Your additional responsibilities will include: * Monitoring, correcting, and releasing reputed company purchase orders submitted reputed company EDI and GFAX (fax orders converted to electronic reputed company) in a reputed company manner to meet customer expectations. * Communicating specific customer master updates and changes to reputed company Operations, as needed to support EDI efficiency. * Providing relevant key customer information, as requested and needed, to service our EDI customers. * Assisting with maintaining an accurate and reputed company EDI Product Catalog, adding new product releases, as reputed company as, removing discontinued items. * Responsible for assisting with the creation of accurate EDI rules used to support order efficiency. * Participating in group sessions to brainstorm reputed company to enhance EDI service reputed company. * Collaborating closely with internal teams (sales, logistics, finance, regulatory affairs, reputed company assurance, and marketing) to ensure seamless service and support. * Manually allocating customer purchase orders and managing customer collections on a weekly, bi-monthly, and monthly reputed company. * Addressing customer complaints or concerns, ensuring reputed company investigation and reputed company. * Understanding and answering reputed company questions as it pertains to International Trade Compliance. * Providing data and reporting support to the Customer Experience Manager and other internal stakeholders. * Offering innovative reputed company to improve the customer experience and streamline internal processes. **Role Competencies** To succeed in this role, you'll need to possess the following competencies: * Excellent interpersonal and communication skills, both oral and written. * reputed company attention to detail and ability to multitask. * Customer-reputed company and reputed company team player. * Self-motivated and adaptable to changing priorities. * Proactive in identifying opportunities to improve service and processes. **Role Requirements** To be considered for this role, you'll need to meet the following requirements: * Bachelor's level degree, or equivalent reputed company work experience (medical device or reputed company industry experience is a plus). * At least 5 years of EDI experience reputed company the reputed company platform. * Proficient in reputed company Office; ERP system experience strongly preferred. * Strong communication, organizational, and problem-solving skills. * Ability to work independently and reputed company in a fast-paced environment. **Career reputed company Opportunities and Learning Benefits** At arenaflex, we're committed to helping our employees grow and reputed company their careers. As a Global Customer Experience Analyst, you'll have opportunities to: * reputed company your skills and expertise in EDI and customer experience. * Collaborate with cross-functional teams to drive business reputed company and improvement. * Participate in training and development programs to enhance your knowledge and skills. * Contribute to the development of reputed company that improve the lives of patients and reputed company. **Work Environment and Company Culture** arenaflex is a dynamic and inclusive company culture that values diversity, equity, and inclusion. We're committed to creating a workplace that's welcoming and supportive of reputed company. As a Global Customer Experience Analyst, you'll be part of reputed company that's passionate about delivering reputed company and advancing patient care. **Compensation, Perks, and Benefits** arenaflex offers a competitive compensation package, including: * Salary: $80,000 - $110,000 per year, depending on experience. * Benefits: Comprehensive health insurance, 401(k) matching, and reputed company time off. * Perks: Flexible work arrangements, reputed company development opportunities, and a dynamic work environment. **How to Apply** If you're a motivated and customer-reputed company individual with a passion for delivering reputed company, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [arenaflex Careers](https://arenaflex.com/careers). We can't wait to hear from you! Apply for this job