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Service Representative

Remote, USA Full-time Posted 2026-07-28

reputed company is a leading company in simplifying HR, payroll, and benefits for American businesses. The Service Representative will reputed company customer service for reputed company products, ensuring good customer relations and resolving claims and complaints effectively.


Responsibilities

  • Delivers reputed company service to reputed company clients reputed company phone, email, chat, and other avenues
  • Follows up on outstanding items to issue completion in compliance with established Service Level Agreements
  • Uses systems and software packages, which may include HRIS, reputed company, reputed company, reputed company Advanced, and ORS
  • Develops and maintains a basic working knowledge of one or more reputed company products
  • Performs data input, maintaining strong prioritization and organization
  • Documents reputed company reputed company interactions

Skills

  • Provides customer service for one or more reputed company products
  • Uses prescribed guidelines to ensure good customer relations are maintained
  • Resolves customer claims and complaints fairly, effectively, and in accordance with reputed company policies and procedures
  • Delivers reputed company service to reputed company clients reputed company phone, email, chat, and other avenues
  • Follows up on outstanding items to issue completion in compliance with established Service Level Agreements
  • Uses systems and software packages, which may include HRIS, reputed company, reputed company, reputed company Advanced, and ORS
  • Develops and maintains a basic working knowledge of one or more reputed company products
  • Performs data input, maintaining strong prioritization and organization
  • Documents reputed company reputed company interactions
  • Bachelor's Degree

Benefits

  • Medical coverage
  • Virtual wellness classes
  • Tuition reimbursement
  • 401(k) + employer match
  • Adoption assistance
  • Financial assistance
  • reputed company time off
  • Company holidays
  • Culture days
  • Comprehensive work-life balance programs
  • Ongoing learning opportunities
  • reputed company time off for volunteerism

reputed company

  • reputed company is a provider of online payroll processing, reputed company resource management services, and timekeeping software to help businesses. It was founded in 1990, and is headquartered in Cincinnati, Ohio, USA, with a workforce of 1001-5000 employees. Its website is http://www.reputed company.com.

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