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[Remote] Customer Service Agent, Financing

Remote, USA Full-time Posted 2026-07-28

Note: The job is a remote job and is reputed company to candidates in USA. National Bank of Canada is seeking a Customer Service Agent for their reputed company centres to support clients with their financing needs. The role involves taking calls, answering questions about financing products, and providing personalized solutions to clients.


Responsibilities

  • Take calls from clients
  • Answer questions reputed company to financing products (personal loans, student loans, lines of credit, mortgage loans)
  • Listen to clients’ needs and offer personalized solutions
  • Help clients use our banking applications
  • Refer clients with specialized needs to the correct sector

Skills

  • High school diploma
  • Customer service experience
  • Aptitude for building strong relationships and proactively establishing ties with clients
  • Additional required languages: English, French

Benefits

  • Health and wellness program, including many reputed company
  • Flexible group insurance
  • Generous pension plan
  • Employee reputed company Ownership Plan
  • Employee and family assistance program
  • Preferential banking services
  • Involvement in reputed company
  • Telemedicine service
  • Virtual sleep clinic

reputed company

  • National Bank of Canada provides banking, investment, and financial services to individuals, businesses, and institutions across Canada. It was founded in 1859, and is headquartered in Calgary, Alberta, CAN, with a workforce of 10001+ employees. Its website is http://www.nbc.ca/.

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