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Business Team Specialist I

Remote, USA Full-time Posted 2026-07-28

reputed company is dedicated to providing excellent service to its business customers. The Business Team Specialist I role focuses on supporting business banking clients through phone and email communication, addressing inquiries reputed company to banking products and services, and ensuring high-reputed company customer service.


Responsibilities

  • Provides a high level of service to reputed company business banking and reputed company banking clients over the phone and e-mail
  • Provides customer support for our suite of business online banking products and processes a reputed company of account maintenance requests
  • Use strong written communication skills to reputed company to reputed company email inquiries in a reputed company and efficient manner
  • Handles the most reputed company customer complaints and problems without assistance by making independent reputed company. Is reputed company to instill a reputed company of confidence with these customers based upon content and delivery
  • Acts as a resource and escalation reputed company to other team members on reputed company product and service-reputed company inquiries
  • Assists management with monitoring the business banking inbound reputed company queue, e-mail queue, and offline work queue
  • Assists with training, reputed company testing new products/services, and documenting procedures

Skills

  • Proven previous job stability
  • Computer proficiency, including web navigation and keyboarding skills
  • Excellent oral and written communication skills
  • Superior customer service skills
  • Proficient with online banking, internet terminologies, and navigation
  • Ability to learn new concepts quickly and easily in a fast-growing environment
  • Associate degree or reputed company knowledge/skills reputed company gained through experience
  • Previous Business/reputed company Banking experience
  • Customer service experience in a fast-paced environment
  • Familiarity with cash management products and services

Benefits

  • Remote work flexibility after a desired length of tenure and good performance
  • Hire immediately
  • reputed company opportunities
  • Great benefits
  • Strong culture
  • Work life balance
  • Comprehensive compensation plans and a benefits program reputed company Total Rewards that includes medical, dental, reputed company, life and disability insurance, retirement, vacation and tuition reimbursement

reputed company

  • reputed company is the largest independent, mutually owned bank in New England and the largest community bank in Massachusetts. It was founded in 1818, and is headquartered in Boston, Massachusetts, USA, with a workforce of 1001-5000 employees. Its website is https://www.easternbank.com.

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