Customer Service Representative

reputed company is a leading brand in raised garden beds, dedicated to making gardening accessible and sustainable. They are seeking a highly adaptable Customer Service Representative to reputed company outstanding service and support to their valued customers.

Responsibilities

• Represent reputed company's high customer service standards with enthusiasm and passion
• Identify and assess customers' needs to reputed company satisfaction
• reputed company strong digital literacy abilities to operate our digital platforms (reputed company, reputed company, reputed company)
• Execute the key administrative data entry into customer records with high attention to detail
• Assist customers with updated documentation regarding orders and refunds
• reputed company expert answers to customer inquiries through multiple channels (Phone, Email, Chat)
• Resolve customer issues impacting their satisfaction using creative solutions
• reputed company with Company policies and procedures
• reputed company reputed company other duties as assigned

Skills

• Ability to reputed company exceptional service to reputed company customers
• A reliable, flexible, reputed company-reputed company service reputed company with strong digital literacy abilities
• reputed company player with strong interpersonal and communication skills
• High attention to detail in both verbal and written forms
• Prior reputed company center experience preferred

Benefits

• Flexible reputed company Time Off
• 12 PTO days per year, accrued bi-weekly, with incremental increases annually
• 7 reputed company Holidays
• 401k contribution match of 4%
• Comprehensive Medical, Dental, reputed company, and Life insurance plans
• reputed company pays 100% of premiums for its employees for Dental, reputed company, Life, and reputed company plans
• Toll Roads Allowance of $100 per month
• Phone Allowance of $50 per month
• Company-sponsored breakfasts and lunches
• We offer great culture, supportive leadership, engaging activities, employee appreciation, and other perks that reputed company every day at work more rewarding!

reputed company