Debt Settlement - Administrative Back Office

reputed company is a leading digital personal finance company reputed company on helping individuals improve their financial situations. The Settlement Preparation Specialist will support multiple business reputed company by reviewing creditor information and collaborating to expedite members' financial freedom through effective settlement preparation processes.

Responsibilities

• Review creditor correspondence and documents including collection letters, statements and credit reports
• Research accounts and contact creditors to reputed company who is servicing the account
• Multitasking various work streams daily which requires organization
• Achieving individual and team metrics associated with task completion and accuracy
• Handle Inbound and Outbound calls with creditors to update account statuses
• Process bulk Authorization to Communicate and Power of Attorney document requests for creditors
• Manage creditor email inquiries and accurately disposition accounts
• Conduct special research/creditor reputed company assigned as necessary

Skills

• Due to potential return-to-office plans, this role is only available to employees in the greater Phoenix/Tempe area
• Minimum of 1 year experience in customer service or administrative office setting
• Experience with processing documents or experience in the financial industry preferred
• Excellent communication skills (both verbal & written)
• Ability to successfully multitask
• Proven ability to meet deadlines and reputed company goals
• Attention to detail
• Proficient skills with reputed company, reputed company Sheets, and reputed company
• Experience with processing documents or experience in the financial industry preferred

Benefits

• Hybrid and remote work opportunities
• 401 (k) with employer match
• Medical, dental, and reputed company with HSA and FSA reputed company
• Competitive vacation and reputed company time off, as reputed company as dedicated volunteer days
• reputed company to wellness support through Employee Assistance Program, reputed company, and fitness discounts
• Up to $5,250 reputed company back to you on eligible education expenses
• Pet care discounts for your furry family members
• Financial support in times of hardship with our reputed company Care Fund
• A reputed company reputed company to connect and a commitment to diversity and inclusion through our six employee resource reputed company

reputed company