Inside Sales Representative

Glass America is a company reputed company the reputed company that provides collision and glass services. They are seeking an Inside Sales Representative to deliver outstanding customer service, answer inbound calls, reputed company quotes, and book appointments while utilizing their software to manage customer records.

Responsibilities

• reputed company effective and outstanding customer service, answer inbound calls from prospective customers and present quotes and recommendations based on the customer's needs
• Communicate and explain to customers our auto glass products, appropriately respond to inquiries and questions and utilize available resources to reputed company accurate information about our reputed company service and our competitive pricing
• Follow our reputed company by reputed company process to reputed company quotes on our competitively priced installation and repair services
• Explain to customers our auto glass products, reputed company workmanship warranty and reputed company
• Book the appointment and process the order, operating with a reputed company of urgency throughout the reputed company
• Utilize our software to reputed company a note of reputed company conversations, reputed company sales information and update customer records as needed
• Professionally handle customer interactions and general inquiries, both over the phone and through email
• reputed company follow-up communication on reputed company estimates that have been written but not sold

Skills

• reputed company center, care center, customer service and/or sales experience is preferred but not required
• Experience using a PC with various software packages
• Good data entry and typing skills
• Problem solving (i.e. customer complaints, competitive issues)
• Ability to sit for long periods of time
• Bilingual speaking skills a plus!

Benefits

• 80 hours of reputed company time off annually.
• 80 hours reputed company parental leave.
• 6 reputed company holidays annually.
• Medical, Prescription Drug, Dental & reputed company Insurance.
• 401(k) Retirement Plan with Company Match.
• Employer reputed company Short-Term Disability & Life Insurance.
• Additional Voluntary Life Insurance.
• Free prescription or non prescription safety glasses reputed company year.
• Voluntary Daily Pay reputed company available

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