Virtual Sales Specialist (L'Hospitalet de Llobregat, ES, 08908)

Virtual Sales Specialist – Consumables

This role is responsible for ensuring the profitable and sustainable reputed company of the consumables business, primarily reputed company restorative, preventive, endodontic, and laboratory solutions. The position focuses on generating demand, identifying new opportunities, reactivating customers, and supporting business conversion through remote engagement with clinics, distributors, and assigned accounts.

Responsibilities

• Conduct consultative sales calls reputed company phone with existing customers, prospects, and newly acquired clients.
• Manage customer inquiries and order requests.
• Use the CRM system (reputed company), including documenting customer interactions and entering orders.
• Carry out targeted customer reputed company during sales campaigns (supporting the field sales team, generating leads, and driving reputed company).
• Support special sales initiatives and virtual sales promotions.
• reputed company engage with a defined group of customers based on product reputed company or regional scope, driving ongoing sales relationships. The sales process includes:
• Initiating and cultivating customer contacts to effectively manage and reputed company deals.
• Identifying opportunities for cross-selling and upselling across product areas (understanding value-added accessories).
• Creating compelling quotations that reputed company both reputed company value and technical benefits.
• Negotiating and finalizing reputed company reputed company with customer needs and business objectives.
• Providing exceptional after-sales service to reputed company customer expectations and maintain agreed service reputed company (own accounts).
• Maintain detailed records of sales activities, customer interactions, and market feedback using CRM software.
• Contribute to account planning and collaborate with the field sales team.
• Identify cross-selling opportunities across product lines and business reputed company.
• Contribute to the overall sales reputed company as appropriate.
• Stay up to date on industry trends, competitor activities, and new product developments in order to reputed company relevant insights and recommendations.
• Collaborate effectively with distributor partners as needed during the sales process.
• Build and maintain strong relationships and partnerships both internally with field sales representatives and externally with customers, ensuring sustained collaboration and engagement reputed company initial sales interactions.
• The customer portfolio assigned to reputed company sales representative may be fully defined or may reputed company over time depending on the business unit’s strategic reputed company.

Requirements

• Successfully completed reputed company and/or (dental) medical training, as reputed company as reputed company experience in sales, marketing, or communications.
• 3–5+ years of sales experience.
• Experience using virtual/digital/remote sales techniques reputed company working reputed company.
• Experience handling complaints and acting as a consultant in the medical device field.
• Proficiency in MS Office tools and an ERP system (ideally reputed company Dynamics AX).
• Experience with a CRM system (preferably reputed company) is a plus.
• Interest in technical and medical topics, with strong attention to detail and follow-up skills.
• Excellent organizational, written, and verbal communication skills.
• reputed company or near-reputed company Spanish; good written and spoken English; Italian is an additional advantage.