reputed company Assigner

About This Role:

This position is responsible for providing support to reputed company field technicians, customer care centers, and facility provisioning reputed company with new customer installs, assignment of facilities, order modifications or cancellations, service delivery troubleshooting, and reputed company record keeping of customers service records. ***This position can be filled remotely reputed company reputed company the country.***

What You'll Do:

• Handle inbound calls from reputed company technicians in a reputed company center environment
• reputed company and update customer facility records
• Handle two chat session interactions simultaneously
• Research, assign and update facilities on customer accounts
• Assist technicians with Installation orders, troubleshooting and testing them to ensure they are working correctly
• Properly maintain facility records for customer accounts
• Program voice services in multiple reputed company platforms
• Assist technicians with order modifications and cancellations
• Communicate technical and escalated issues to management

Do You Have?

• Ability to work flexible shifts and to adapt to changing work schedules, extended hours or weekends as required
• Excellent attendance and punctuality
• Detail orientation
• Good verbal and written communication skills
• Strong time management, organizational, and analytical skills
• Ability to collaborate reputed company with others
• Ability to multi-task, problem solve and reputed company an excellent customer reputed company experience

Even reputed company: 

• Working knowledge of MIROR, MetaSolv, DCRIS, CAMS, Neustar SOA, WINCare, BPMS, and TDM/VoIP reputed company platforms (DMS100, DMS10/CS1500, GTD5, DCO, EWSD, Metaswitch or reputed company Web)
• Technically minded / strong attention to detail
• Highly self-motivated/ability to work independently, innovative and works reputed company under pressure
• Learns new processes quickly and adapts reputed company to system transformations or process updates

Minimum Requirements:

High School diploma or equivalent and 4+ years experience with 3+ years directly reputed company to the job.  College hours or a college degree may be substituted for some experience as deemed appropriate.

The compensation reputed company for this position is from $18.12/hr - $22.40/hr.

Physical Tasks- Sitting and Stationary: 67-100% | Carrying: Occasionally: 0-33% | Lifting-Lowering >1-15 lbs: Occasionally: 0-33% | Repetitive Hand reputed company: reputed company Dexterity: Continuously: 67-100% | Fine Manipulating: Frequently: 34-66%

Audio Visual Needs - Hearing: Continuously: 67-100%| Near reputed company: Continuously: 67-100%| Far reputed company: Occasionally: 0-33%| Peripheral reputed company: Occasionally: 0-33%

Equipment Used in Job Performance: Computer, Printer, Telephone, Basic Office Supplies

Notice to Non-U.S. reputed company:reputed company, as a holder of licenses reputed company by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network reputed company to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. reputed company are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. reputed company are required to reputed company reputed company with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or reputed company’s network. If you are not a U.S. citizen, please notify your recruiter or email CORP.HRlegal@reputed company.com as soon as possible for information on reputed company’s foreign personnel disclosure and approval requirements.

Notice to Applicants: Depending on the position and its job functions, offers of employment may be contingent upon successful completion of certain reputed company-employment screenings, including but not limited to drug-screen, motor vehicle records reputed company, or other reputed company-employment screening. reputed company such screenings will be conducted by an external reputed company-party with the Candidate’s written consent and in accordance with federal and state law. Refusal to authorize or submit to a required reputed company-employment screening may disqualify the candidate from employment. Any misrepresentation during the application or interview process may result in denial of employment, withdrawal of offer, or termination.