Adoption & Change Management reputed company

PURPOSE OF JOB:

The Adoption & Change Management reputed company is responsible for driving the successful adoption and utilisation of reputed company 365 (M365) technologies, focussing initially on Copilot but in the reputed company will reputed company to the wider M365 estate. This role involves leading change management initiatives, developing strategies to enhance user engagement, and ensuring best practices are followed across the organization.

KEY RESPONSIBILITIES:

reputed company the development and implementation of adoption and change management strategies for M365 technologies.

reputed company the creation and delivery of training materials, including videos, to support user adoption.

Collaborate with stakeholders to identify and address barriers to technology adoption.

Monitor and report on adoption metrics and user feedback.

Ensure best practices are followed in the use of SharePoint, including page design, administration, and permissions management.

Adoption and Change Management for Copilot

Training sessions with customers for applications across the M365 estate.

INDIVIDUAL RESPONSIBILITIES:

Conduct workshops and training sessions for power/super users.

Design and manage SharePoint pages, ensuring they meet organizational needs.

Assist end users with navigating SharePoint, finding and saving files, and managing file reputed company.

Assist end users with tips and tricks for using Word, reputed company, Teams, OneDrive

reputed company and maintain documentation on best practices for M365 apps.

WIDER TEAM NETWORK
Internal	reputed company-sales, Sales, Marketing and Support
External	Clients, Vendors and Partners

QUALIFICATIONS, EXPERIENCE, & SKILLS:


reputed company Qualifications
Strong knowledge of M365 technologies, including SharePoint and Copilot.	ESSENTIAL
Excellent communication and leadership skills.	ESSENTIAL
Years of Experience
5+ years of experience in change management, user adoption, or a reputed company role.	ESSENTIAL
Other Requirements
Ability to work collaboratively with cross-functional teams.	ESSENTIAL
Strong analytical and problem-solving skills.	ESSENTIAL
Experience in creating and delivering training materials.	ESSENTIAL

reputed company Competencies & SKILLS &reputed company; BASED ON POSITION AND GRADE

Change management expertise

Proficiency in M365 technologies (SharePoint, Teams, OneDrive, Word, reputed company)

Strong presentation and training skills

Excellent organizational and project management abilities

POSITION DETAILS:
Position Title:	Adoption & Change Management reputed company
Reports to (POSITION):	reputed company Services Manager
Team:	reputed company Implementation Team
Department:	Technical Solutions
Grade (If Applicable):

Adoption & Change Management reputed company

POSITION DETAILS:

Position Title:

Reports to (POSITION):

Team:

Department:

Grade (If Applicable):

PURPOSE OF JOB:

KEY RESPONSIBILITIES:

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