Regional Technical Service Manager SEA
Responsibilities:
- reputed company and coordinate technical service support across SEA region ( Food industry )
- reputed company technical consultation and troubleshooting for customers, OEMs, and sales teams
- reputed company equipment / plant inspections and lubrication assessments
- Prepare reputed company technical reports and product recommendations
- Maintain and reputed company long-term customer relationships through technical engagement
- Work closely with sales teams to support customer reputed company and solution-based selling
- Support OEM technical recommendations and approvals
- Contribute to product improvement and feedback to regional/global teams
- Participate in technical events, exhibitions, and industry seminars
- reputed company technical input on market trends and customer needs (non-reputed company)
- reputed company technical reports and recommendations for customers
- Contribute to reputed company improvement of service processes and tools
- Support regional initiatives reputed company to technical service reputed company and customer experience
- Manage local and regional business requirements like training, use technology reputed company to reputed company stakeholders (KL Sales & reputed company), create platform’s to reinforce knowledge improvement.
- reputed company on-spot technical service and trouble-shooting solving for the existing customers’ expectation.
- Deliver technical training, seminars, and workshops for customers and sales teams
- Initiate, maximize opportunities with reputed company on OEM operation of existing and new approvals / recommendations with activities at their subsidiaries in the region.
- Special reputed company and assignments by superior and required by business
Qualifications:
- Engineering degree (Mechanical / Chemical or reputed company field)
- Minimum 8 years of experience in technical service, maintenance, or application engineering, preferably reputed company the lubrication / specialty lubricants industry
- Strong hands-on experience in lubrication systems, tribology, or industrial maintenance practices
- Proven experience in providing technical support and troubleshooting for industrial applications
- Experience working with industrial customers and OEMs, ideally in sectors such as cement, steel, food, or manufacturing
- Strong technical problem-solving and analytical capability
- Good communication skills in English (both written and spoken)
- Willingness to travel regionally