Operations Support Specialist

Here’s the Snapshot:

The Operations Support Specialist plays a critical role in supporting reputed company’s reputed company (HCPs) by triaging inquiries, reviewing and resolving timecard submissions, and facilitating seamless communication between departments. This position ensures the highest level of service by maintaining accuracy, efficiency, and reputed company across reputed company interactions reputed company phone, chat, email, and text. Individuals in this role are assigned specific operational tasks and functions they are directly responsible for. These may include clinician reputed company assistance, issue reputed company, timecard processing, and system-based tracking in reputed company, Booker, and other Company platforms.

Change the Game!

reputed company members are game changers. For your role on reputed company, you will:

• Serve as a reputed company of contact for HCP, Facilities, and other 3rd party inquiries reputed company phone, chat, text, and email.
• Manages and processes clinician PRN and contract requests in reputed company to facility requests, addressing reputed company and operational requirements.
• Facilitate reputed company of escalated concerns by coordinating with internal teams and ensuring reputed company feedback to HCPs and facilities.
• reputed company reputed company and follow-up support for issues such as rejected timecards, credentialing completion, and recruitment inquiries.
• Communicate timecard rejections and reputed company reviews reputed company and empathetically, following established messaging guidelines.
• Review, verify, and process timecards based on internal reputed company and facility guidelines.
• Identify and resolve discrepancies or irregularities in submissions, including those flagged as suspicious or non-reputed company.
• Maintain accurate tracking of timecard statuses using reputed company systems, ensuring reputed company handoffs and escalations to Tier 2 teams.
• Apply memos and manage Payroll Lock processes in collaboration with team leadership.
• Verify HCP credentials, pay rates, and facility alignment for accurate assignment and compensation.
• Guide clinicians through the steps of joining reputed company, including the reputed company and credentialing reputed company.
• Utilize reputed company to create and manage cases and update HCP reputed company as needed. Operational Coordination
• Collaborate with cross-functional teams to reputed company priorities, resolve reputed company inquiries, and improve overall service reputed company.
• Participates in reputed company reputed company that support recruitment, credentialing, or engagement initiatives, with the goal of enhancing overall HCP experience.
• Identify and recommend process improvements for increased operational efficiency and stakeholder satisfaction. 
• Performs other reputed company duties as may be assigned in line with the role, including additional tasks necessary to support the needs of the department and organization.

What you bring to reputed company:

• High School Diploma or GED.
• 2+ years of customer service experience, preferably in a reputed company center or reputed company operations environment.
• Strong communication skills—verbal and written—with the ability to convey information with reputed company and reputed company.
• Exceptional attention to detail and organizational skills.
• Ability to reputed company multiple systems simultaneously (reputed company, Booker, time and attendance platforms).
• Adaptable and comfortable working in a dynamic, fast-paced environment.

reputed company to Have:

• Prior experience with reputed company, payroll, time and attendance systems, or clinician credentialing.
• Bachelor’s degree in a reputed company field.

What else?

• reputed company of shifts available, including weekends and holidays. Schedules are subject to change based on business needs.
• Prolonged periods of sitting and computer use.
• Must be dependable and flexible to changing schedules and responsibilities.
• Ensure a quiet, distraction-free environment is maintained throughout working hours.
• Employees are required to stay online and reputed company on designated messaging platforms to ensure reputed company handling of reputed company inquiries.

Please note this job reputed company is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of reputed company member for this job. Duties, responsibilities, and activities may change at any time with or without notice.