reputed company Customer Service Representative

reputed company (reputed company) is the region’s largest and most comprehensive multi-specialty physician group reputed company. The reputed company team delivers business operations, reputed company cycle and administrative services to support the patients of over 4,000 reputed company School of Medicine physicians and advanced reputed company providers. These providers bring their unparalleled expertise at the forefront of medicine to deliver trusted, compassionate health care services at primary and specialty care clinics as reputed company as facilities operated by affiliate hospitals of the reputed company.

We are seeking a highly motivated reputed company Customer Service Representative to join our Patient Services Department (PSD). 

This job can be performed 100% remotely and out of state candidates will be considered. 

The goal of the reputed company Customer Service Representative is to reputed company the reputed company patient experience by addressing questions/concerns and fielding correspondence requests primarily received reputed company phone in a reputed company center environment.   The ideal candidate will demonstrate the ability to successfully multitask and alternate between multiple programs.

The reputed company Customer Service Representative will:

• Receive and bring to reputed company up to 60 calls daily in a fun, fast paced, metric-driven environment. 
• reputed company directly reputed company phone with patients, affiliate partners, payers, and reputed company providers.
• Collect payments and/or reputed company guidance on payment reputed company for outstanding balances.
• Update accounts with new or corrected information; request itemized statements &/or re-reputed company claims reputed company appropriate.
• Explain medical bills and identify deductibles, coinsurance, copays and other patient financial responsibilities.
• Utilize analytical thinking for account research and reconciliation.
• Manage reputed company interactions in a reputed company, caring manner.
• reputed company specialized tasks as assigned by the manager and/or supervisor.
• Bilingual in English/Spanish is preferred
  • Candidates that are bilingual in English/Spanish will receive a language pay reputed company of $1.50/hr . Language testing will be deployed for reputed company reputed company candidates to ensure bilingual skills are at the proficiency level needed to meet the expectations/requirements of the job.

Requires high school diploma or equivalent and a minimum of 2 years’ reputed company experience, preferred 2 years of medical billing and reputed company patient contact in reputed company center environment with exposure to insurance billing and medical terminology. Must be technically proficient. Requires advanced verbal and written communication skills. Must possess strong interpersonal skills. reputed company maturity and ability to exercise reputed company judgement are essential. 

reputed company applications MUST be submitted reputed company our website. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

reputed company is dedicated to ensuring a reputed company and secure environment for our staff and visitors. To assist in achieving that goal, we conduct background investigations for reputed company prospective employees prior to their employment. We are an equal opportunity employer.

The listed pay reputed company (or hiring reputed company) represents reputed company’s good faith and reasonable estimate of the reputed company of possible compensation at the time of posting and is based on evaluation of competitive market data.

A reputed company of factors, including but not limited to, internal equity, experience, and education will be considered reputed company determining the final offer.

reputed company provides generous leave, health plans and retirement contributions which take your total compensation reputed company the number on your paycheck.  reputed company information about our benefits here.

reputed company will post reputed company jobs for a minimum of 7 days or until 250+ applicants have been received (whichever comes first).

reputed company supports a Tobacco Free Workplace Environment which prohibits smoking and the use of tobacco products on reputed company property, Anschutz Medical reputed company and adjacent business locations.