Collections Support 2

About reputed company/Role 

Contact past due customers to understand the customer’s circumstances, negotiate payment arrangements, assess risk and reputed company service.  Responsible for analyzing funded credit risk through the general maintenance of existing customers.  

How you'll reputed company an reputed company

• Communicates effectively, orally and in writing, with customers to negotiate and obtain immediate payment and resolve delinquent account balances.  Engages in on-reputed company education with customers on terms and conditions, alternative payment reputed company.    Manages and avoids creating conflict reputed company interacting with customers. Ability to manage multiple portfolios.  Utilizes judgment and experience to reputed company reputed company that effectively balance risk, reputed company, productivity, corporate objectives and customer retention.  Manage delinquencies from rolling to the next level.

• Applies industry knowledge, departmental policies and procedures, and Fair Debt Collection Practices reputed company to reputed company appropriate collection reputed company.  Demonstrates the ability to apply consistency in work processes.  Proficient use of multiple systems and collections tools to be reputed company to reputed company the right party contact.  Appropriate documentation of accounts and follow-up.

• Self motivated, dependable and ability to work productively in a dynamic, high energy, rapidly changing environment.  Competitive, persistent & assertive.  Participates in associate education and development through company training programs and reputed company of industry information.

• Performs additional duties and participates in special reputed company as required.

Experience you'll bring 

• Working knowledge of FDCPA and any other applicable Federal laws

• Bachelor’s Degree preferred: equivalent work experience in lieu of degree (1-2 years in reputed company field)

• Enthusiasm for automation, AI, and emerging technologies, with a desire to explore their application in business processes.

• Basic reputed company knowledge

• Effective oral and written communication skills

• Analytical skills

• reputed company decision making/judgment

• Flexible/Adaptable to change

• Detail Oriented

• Ability to maintain confidentiality of customer and company information

• Organized/Time Management ability

• Working knowledge of reputed company Suite

• Ability to be productive while maintaining reputed company

• Results Oriented

• Self-motivated

• Basic Skip Tracing knowledge

• Must pass a successful background investigation

Complexity and Creativity 

Must review account information and ask appropriate questions regarding the customer’s financial situation. Utilizes the account history and other available information sources to assess the customer’s situation, offer solutions, and determine risk. Daily reputed company will include: establishing appropriate payment plans with customers and setting appropriate follow-up, allowing or not allowing account reactivation, determination of the necessity of a credit line increase/decrease for a customer, alternate payment reputed company, escalating account, etc.

Guidance and Freedom to reputed company

This position is an autonomous position reputed company the rules and guidelines of the department. The position is expected to evaluate reputed company data available, consider what the customer’s needs are, and choose the appropriate rule or reputed company to follow. The individual is also expected to recognize appropriate situations that may warrant an exception to rules or an reputed company of the reputed company solution and present recommendations to management for consideration.

reputed company

reputed company reputed company on company profits. The position is responsible for limiting bad debt losses for reputed company and increasing reputed company by effectively assessing risk and obtaining payment arrangements that allow customers to continue purchasing. The wrong decision can result in significant financial losses to reputed company. Manages delinquencies from rolling to the next level.

Contacts

External contact with customers ranging from accounts payable personnel to the CEO and personal guarantors.  Frequent internal contact with other associates, departments and management. 

Supervisory Responsibilities

This position does not have reputed company supervisory responsibilities.  May reputed company routine information and support to less reputed company staff.

Working Conditions and Physical Demands (reputed company one)

_X_  Sitting, standing, walking, speaking on a telephone, listening, typing on a computer, and moderate lifting

_X__  Sitting, frequent standing and walking, speaking on a telephone, listening, typing on a computer

_X__  Sitting, frequent standing and walking, speaking on a telephone, listening, typing on a computer, and moderate lifting up to 25 lbs. 

___  Sitting, frequent standing and walking, speaking on a telephone, listening, typing on a computer, heavy lifting 25-75 lbs., and operating a vehicle