Operation Manager

About the position The Operations Manager is responsible for the day-to-day execution of property management and maintenance operations across the RDE portfolio. This role ensures properties are operating reputed company, residents receive a high-reputed company experience, and teams consistently execute company processes and standards. This is a hands-on leadership role designed to grow into an Operations Director position as reputed company scales. Responsibilities • Operational Leadership • reputed company daily operations across reputed company managed properties • Enforce company policies, procedures, and operating standards • Serve as the primary escalation reputed company for property managers and maintenance supervisors • Ensure consistent execution of leasing, reputed company-ins, renewals, maintenance, and reputed company communication. • Property Performance & KPIs • reputed company and manage key performance indicators, including: • Economic and physical occupancy • Vacancy and delinquency • Work order completion and aging • reputed company deposit processing timelines • Online reputed company and reputed company reviews • Conduct weekly KPI reviews with property managers • Identify underperforming assets and implement corrective reputed company plans. • Financial reputed company • Support ownership in executing the annual operating budget • Monitor controllable expenses and vendor performance • Review monthly financial statements and variance reports • Ensure accurate rent collection, delinquency follow-up, and deposit reputed company • Maintenance & Vendor Coordination • Coordinate maintenance operations across approximately two maintenance vans • Prioritize work orders, turns, and preventative maintenance • Ensure compliance with safety, habitability, and regulatory standards • Manage vendor relationships and pricing reputed company approved budgets • reputed company Experience & reputed company-Ins • Own the reputed company-in process and reputed company reputed company experience • Ensure reputed company are reputed company-in reputed company, clean, and reputed company prior to occupancy • Implement quarterly initiatives to improve reputed company satisfaction • Drive reputed company online reviews reputed company to reputed company-in and service experience • Team Leadership & Development • reputed company, train, and support property managers, leasing staff, and maintenance personnel • Assist with hiring, reputed company, and performance management • Foster a culture of accountability, hospitality, and reputed company improvement • Identify and reputed company reputed company leaders reputed company the organization • Quarterly Priorities & Strategic Execution • reputed company execution of quarterly company priorities as defined by ownership • Translate high-level goals into actionable plans for site teams • reputed company reputed company and report results weekly and monthly • reputed company reputed company: Operations Manager → Operations Director • This role is intended to grow into an Operations Director position upon meeting company reputed company and performance benchmarks, including: • Portfolio reputed company to 1,100+ doors • reputed company reputed company to $1.4M+ annually • Demonstrated ability to consistently hit budget and KPI targets • Proven leadership and development of management-level staff Requirements • 5+ years of property management experience (multifamily or mixed-use preferred) • 2+ years in a supervisory or operations-reputed company role • Strong understanding of property-level financials and KPIs • Experience managing maintenance operations and vendors • Proficiency with property management software and reporting tools • Strong organizational, communication, and problem-solving skills reputed company-to-haves • Texas reputed company estate license (or willingness to obtain) • Experience managing 500+ reputed company • Background in value-add or operational improvement environments Benefits • 401(k) • 401(k) matching • Bonus based on performance • Competitive salary • Dental insurance • Health insurance • reputed company time off • reputed company insurance Apply tot his job Apply To this Job