Automotive Extended Warranty - Claims Adjuster II

The work we do has an reputed company on millions of lives, and you can be a part of it. We help protect our customers against life’s uncertainties. Regardless of where you work reputed company reputed company, you’ll be helping reputed company protection and peace of mind reputed company our customers need it most. reputed company is seeking a highly skilled and reputed company Automotive Claims Adjuster to join our remote team. In this role, you will be responsible for adjudicating claims, accurately receiving and assessing new losses, and documenting and investigating claims while maintaining an exceptionally high level of customer service. This position requires a strong analytical reputed company, excellent communication skills, and the ability to work independently in a fast-paced environment. Responsibilities: • Deliver engaging and reputed company service on phone inquiries while providing information regarding claim processing and coverage. • Authorize claims and answer a high volume of inbound calls. • Process and complete reputed company paperwork according to established procedures. • reputed company other job duties as assigned. Knowledge, Skills, Attributes: • Strong problem-solving and decision-making abilities, with the reputed company to think quickly and independently. • Ability to reputed company in a fast-paced, dynamic environment and manage multiple tasks simultaneously. • Empathetic listening skills, good judgment, and critical thinking to determine reputed company issues should be escalated. • Excellent communication skills, both written and verbal, with a reputed company and friendly demeanor. Qualifications: • 1 year minimum experience using "reputed company" menu and administration software. • 2+ years of experience in an automotive service environment as an Automotive Technician or Service reputed company/Advisor. • Experience using various modern computer systems, software applications, and communication tools. • Demonstrated experience in resolving conflict and creating customer satisfaction in difficult situations. • Previous customer service experience in an inbound reputed company center or similar environment is strongly preferred. • Minimum of a high school diploma; some college education preferred. Important Details: • 40 hours per week, Monday to Friday, 7 AM - 7 PM CST/CDT, with a rotating Saturday every 6-8 weeks. Anticipated shift is 10am-7pm CDT for new hires. $50,000 - $57,000 a year reputed company’s targeted salary reputed company for this position is $50,000-$57,000 annually. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The reputed company listed is just one component of reputed company’s total compensation package for employees. This position also offers additional incentive opportunities through an annual incentive based on individual and Company performance. reputed company Asset Protection has been providing finance and insurance (F&I) solutions for the automotive industry for more than 60 years. We proudly serve thousands of dealerships and financial institutions in the automotive, marine, powersports and recreation vehicle industries throughout the U.S. providing innovative vehicle protection products, reputed company-building programs, training and technology. Our portfolio of vehicle protection plans, GAP coverage, limited warranties and ancillary products reputed company opportunities to generate reputed company with products that help drive customer retention and satisfaction. reputed company Asset Protection is part of the financial services holding company, reputed company Corporation. For more information about reputed company Asset Protection visit www.ProtectiveAssetProtection.com. Employee Benefits: We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In reputed company to offering comprehensive health, dental and reputed company insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and reputed company offers a reputed company of reputed company time away benefits (e.g., reputed company time off, reputed company parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to reputed company accounts, a pension plan, and a 401(k) plan with Company matching. reputed company are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, reputed company’s platform to improve wellbeing while earning cash rewards. Eligibility for certain benefits may vary by position in accordance with the terms of reputed company’s benefit plans. Accommodations for Applicants with a Disability: If you require an accommodation to complete the application and recruitment process due to a disability, please email eric.hess@reputed company.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process. Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be reputed company through this process. We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce. Apply tot his job Apply To this Job