Experienced Senior Data Scientist – Enterprise Digital Analytics, AI Modeling & Business Intelligence

About arenaflex

Welcome to arenaflex, where we believe that healthcare should be as unique as you are. At arenaflex, we carry our heart to every moment of your health—delivering enhanced human-driven healthcare for a rapidly changing world. Our mission goes beyond simply providing services; we strive to make healthcare more personal, convenient, and affordable for millions of people across the nation. As part of our Enterprise Digital Analytics (EDA) team, you'll have the opportunity to leverage cutting-edge analytics, experimentation, causal inference, and strategic problem-solving to drive innovation in digital health solutions.

Our culture is built on what we call "Heart At Work Behaviors™"—a commitment to empowering every team member to play a transformative role in reshaping healthcare delivery. When you join arenaflex, you're not just taking a job; you're becoming part of a mission-driven organization that values innovation, collaboration, and the relentless pursuit of better outcomes for our customers and communities.

About CVS Media Exchange (CMX)

CVS Media Exchange [CMX] is now a cornerstone of arenaflex's digital ecosystem, dedicated to driving measurable results for our providers, partners, stores, general managers, brand sponsors, and agencies. Our full-channel advertising solutions leverage arenaflex's extensive online and offline data, broad reach, and commitment to delivering quantifiable outcomes for our customers. With a range of flexible pricing and buying models—including self-service options—these solutions help businesses build brand awareness, engage with arenaflex consumers, and convert arenaflex customers into loyal customers.

As a team supporting enterprise products (CVS Media Exchange and CVS.com/mobile application), you'll be exposed to all the specialty units within arenaflex. You'll partner closely with colleagues to understand their challenges and design analytics solutions that drive real business impact. This cross-functional collaboration provides unparalleled visibility into how data science powers decisions across the entire healthcare and retail ecosystem.

Position Overview

We are seeking an experienced and driven Senior Data Scientist to join our Enterprise Digital Analytics team. In this role, you will apply advanced analytics, machine learning, and statistical modeling to solve complex business problems and drive the evolution of digitally enabled products at arenaflex. You'll be instrumental in transforming raw data into actionable insights that shape customer experiences, optimize marketing strategies, and improve health outcomes.

This position offers a hybrid work schedule based in our New York City office, with the flexibility to work remotely part of the time. You'll be expected to commute to the New York City office 3 days every other week, fostering collaborative innovation while maintaining work-life balance.

Key Responsibilities

• Develop and Apply Advanced Analytics: Create and implement algorithms and statistical predictive models to evaluate scenarios and potential future outcomes. You'll determine scientific approaches and modeling techniques that address complex business challenges.
• Data Analysis and Interpretation: Conduct investigations of structured and unstructured data to solve diverse and intricate business issues using advanced statistical techniques, mathematical analyses, and deep knowledge of the organization and industry.
• Cross-Functional Collaboration: Work closely with colleagues across departments to understand their challenges and goals. Develop predictive modeling, statistical analysis, data reports, and performance metrics that inform strategic decisions.
• Experimentation and Testing: Design online experiments (A/B testing), measure results, and optimize for maximum impact. Leverage methodologies like causal inference and Marketing Mix Modeling (MMM) to optimize tests where traditional A/B testing isn't feasible or appropriate.
• Insight Communication: Create and participate in presentations and meetings with existing and prospective stakeholders to communicate analysis results and recommended solutions effectively.
• Technical Leadership: Utilize strong expertise in algorithms and predictive models to investigate issues, identify patterns, and recommend data-driven solutions. Demonstrate advanced programming skills to analyze, compare, and interpret large volumes of data in various formats.
• Customer Journey Analysis: Analyze customer journeys to identify opportunities that drive increased adoption, engagement, retention, and conversion across digital platforms.
• Personalization Development: Build personalization capabilities using artificial intelligence to target specific audiences for relevant outreach, improving customer experience and business outcomes.
• Stakeholder Engagement: Communicate with internal and external partners and executives to exchange complex information related to areas of specialization.

Required Qualifications

To succeed in this role, you'll need to bring a combination of technical expertise, business acumen, and collaborative spirit. We're looking for candidates who thrive in dynamic environments and are passionate about using data to drive meaningful change.

• Experience: A minimum of 3+ years of experience applying modern machine learning techniques to build predictive models for both classification and regression problems.
• Programming Skills: 3+ years of experience using Python and SQL for data analysis, manipulation, and model development.
• Communication Skills: 2+ years of experience extracting meaningful insights from analyses and interpreting results of complex models to present to business audiences, including technical, non-technical, and senior leadership stakeholders.
• Data Engineering Collaboration: 2+ years of experience preparing data for analysis, working with data engineering teams to create modeling datasets, evaluating data satisfaction and quality, and performing feature engineering.
• Advanced Analytics Tools: 2+ years of experience applying knowledge of cutting-edge analytics tools and languages to analyze large datasets from various data sources.
• Experimental Design: 2+ years of experience in experimental design and supervised/unsupervised machine learning approaches.
• Education: Master's degree or equivalent work experience in Mathematics, Statistics, Computer Science, Business Analytics, Economics, Physics, Engineering, or a related discipline. A PhD in a related discipline is preferred.

Preferred Capabilities

While not strictly required, the following qualifications will help you stand out and make an immediate impact on our team:

• Experience designing and implementing online experiments (A/B testing) in production environments.
• Demonstrated ability to communicate technical concepts and recommendations effectively to diverse audiences and cross-functional team members.
• Capacity to communicate confidently and clearly with colleagues, project teams, and senior management.
• Ability to anticipate and prevent issues and detours before they occur, demonstrating proactive problem-solving skills.
• Proficiency in multiple areas of mathematical analysis methods, machine learning, statistical analyses, experimental design, and predictive modeling, with deep specialization in certain areas.
• Experience with causal inference methodologies and Marketing Mix Modeling (MMM).
• Background in personalization algorithms and recommendation systems.
• Understanding of digital advertising metrics and customer attribution models.

Skills and Competencies

We're looking for candidates who possess a unique blend of technical mastery and interpersonal skills:

• Analytical Thinking: Strong ability to deconstruct complex problems and develop innovative data-driven solutions.
• Technical Proficiency: Expert-level skills in Python, SQL, and machine learning frameworks. Familiarity with cloud platforms and big data technologies is a plus.
• Business Acumen: Ability to translate technical findings into actionable business recommendations that drive measurable value.
• Communication: Exceptional presentation skills with the ability to simplify complex concepts for non-technical audiences.
• Collaboration: Strong team player who thrives in cross-functional environments and builds productive relationships with stakeholders.
• Adaptability: Comfortable working in fast-paced, evolving landscapes with shifting priorities.
• Initiative: Proactive approach to identifying opportunities and driving projects forward with minimal supervision.

Career Growth and Learning Opportunities

At arenaflex, we invest in your professional development. As a Senior Data Scientist, you'll have access to:

• Career Advancement: Clear pathways for progression into principal scientist roles, technical leadership positions, or management tracks based on your interests and strengths.
• Continuous Learning: Free development courses, access to industry conferences, and sponsorship for advanced certifications.
• Cross-Functional Exposure: Opportunities to work with teams across marketing, product, engineering, and healthcare operations.
• Mentorship: Both receive guidance from senior leaders and mentor junior team members, fostering a culture of knowledge sharing.
• Innovation Time: Dedicated opportunities to explore new methodologies and contribute to innovative projects beyond core responsibilities.

Work Environment and Culture

Our New York City hub is a vibrant, collaborative space where diverse perspectives are celebrated. We believe in the power of in-person collaboration for brainstorming, relationship-building, and creative problem-solving—while respecting the flexibility our team members need.

At arenaflex, we embody our Heart At Work Behaviors in everything we do:

• Heart: We treat every interaction with empathy, understanding that behind every data point is a person whose health and wellbeing matters.
• Energy: We bring enthusiasm and optimism to challenges, viewing obstacles as opportunities for innovation.
• Accountability: We take ownership of our work and deliver on our commitments to colleagues and customers.
• Boundaries: We respect each other's time and prioritize sustainable work-life integration.

You'll find that arenaflex is more than a workplace—it's a community committed to making a difference in healthcare while supporting your personal and professional growth.

Compensation and Benefits

We recognize that our people are our greatest asset, and we're committed to providing competitive compensation and comprehensive benefits that support your holistic wellbeing.

Pay Range: The typical salary range for this position is $106,605.00 - $206,000.00 annually. The actual base compensation offer will depend on various factors including experience, education, geography, and other relevant factors. This position is eligible for an arenaflex bonus, commission, or short-term incentive program in addition to the base compensation range listed above.

Comprehensive Benefits Package:

• Health & Wellness: Full range of medical, dental, and vision benefits. Eligible employees may enroll in the company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available.
• Protection: Fully paid term life insurance plan for qualified employees, along with short-term and long-term disability benefits.
• Wellness Programs: Numerous wellness programs, education assistance, and free development courses.
• Perks: Discount programs with participating partners and exclusive access to arenaflex store benefits.
• Time Off: Enjoy Paid Time Off ("PTO") or vacation compensation, as well as paid holidays throughout the calendar year. Paid sick leave and other time off are provided consistent with relevant state laws and company policies.

For more detailed information on available benefits, please visit jobs.arenaflex.com/benefits.

Equal Opportunity Employer

arenaflex is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. We strive to provide equal access to the benefits and privileges of employment, including the provision of reasonable accommodations to perform essential job functions. If you require a reasonable accommodation, including a qualified interpreter, written information in other formats, translation, or other services, please contact ColleagueRelations@arenaflex.com.

Vaccination Requirements

arenaflex requires certain associates to be fully vaccinated against COVID-19 (including any booster shots if required), where appropriate under the law, unless they are approved for a reasonable accommodation based on disability, illness, religious belief, or other legally recognized reasons that prevent them from being vaccinated. You are expected to have received at least one COVID-19 shot before your first day of work and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment.

How to Apply

If you're ready to make an impact at arenaflex and join a team that's transforming healthcare through data-driven innovation, we encourage you to apply today!

To be considered:

• Review the official notification carefully before applying.
• Fill out the application form with accurate and complete information.
• Attach required documents, including your qualifications certificate with mark sheets, a recent passport-sized photograph, and your signature.
• Submit your application through our official portal.

Join us at arenaflex, where your analytical talents will contribute to meaningful advancements in healthcare while advancing your career in one of the most dynamic data science environments in the industry. We can't wait to see the unique perspective you'll bring to our team!