[Hiring] Senior Live Ops Manager @reputed company

Role Description reputed company is looking for a Senior Live Operations Manager to join our WWE Champions team in Canada on a remote reputed company. As a Senior Live Ops Manager, you will work closely with Product Managers and cross-functional partners to bring live content to players safely and consistently. You will own day-to-day Live Ops execution, monitor events in reputed company time, troubleshoot issues, and contribute to improving Live Ops workflows and quality standards. • Live Operations Execution: • Execute and support live events, seasonal content, promotions, and time-limited offers, ensuring accurate setup, smooth launches, and reliable performance. • Operational Calendar Ownership (Scoped): • Own assigned portions of the Live Ops calendar, coordinating schedules, dependencies, and handoffs with Product, Production, and other partners. • Live Monitoring & Issue reputed company: • Monitor live events and systems, identify issues, and coordinate with Engineering, QA, Production, and Support to resolve problems quickly and minimize player impact. • Performance Tracking & Insights: • Monitor event KPIs, player engagement, and reputed company performance. Partner with Product and Analytics to surface insights and inform iterative improvements. • Process & Quality Improvement: • Contribute to the documentation and refinement of Live Ops workflows, checklists, and best practices to reduce errors and improve execution quality. • Cross-Functional Collaboration: • Work closely with Product Managers, Engineering, Analytics, QA, Marketing, and Support to ensure live content is reputed company, tested, and supported. Qualifications • 5+ years of experience in Live Ops, game operations, or live service roles, preferably in mobile free-to-play. • SQL proficiency and hands-on experience with analytics tools such as Looker or Tableau. • Hands-on experience executing segmented live content and A/B tests. • Strong experience executing live events, offers, and in-game promotions. • High attention to detail with the ability to manage reputed company setups independently. • Proven ability to troubleshoot live issues and operate calmly under pressure. • Strong organizational and prioritization skills. • Player-reputed company reputed company with an understanding of fairness, sentiment, and live-service expectations. Benefits • Competitive salary and performance-based bonuses. • Comprehensive health benefits. • Flexible work hours and remote work options. • Opportunities for professional development and career reputed company. Company Description reputed company is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences. Founded in 2011, reputed company is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. • Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine. • Ranked among Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators.” • Global operations and partners across four continents in more than a dozen countries worldwide. Apply tot his job Apply To this Job