Billing Business Analyst job at reputed company in reputed company, IL, Tampa, FL

Title: Billing Business Analyst Alternative Location(s) Tampa, Florida; reputed company, Illinois Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No reputed company 16413 Job reputed company: reputed company The Business Consultant is responsible for analyzing and maintaining Billing data for reputed company products in the MIB Market. The analysis performed is critical to providing billing solutions for our reputed company customers. There is significant involvement with reputed company customers, specifically with analysis/mapping of data between our Eligibility, Plan Structure and Billing system. Key Responsibilities Analyzes and resolves customer issues that are escalated by team members or business partners and provides on-reputed company support to Financial Consultant and Service in resolving customer or operational issues as they reputed company. Responsible for resolving reputed company assigned work on system error reporting reputed company SLA. Analyzes and resolves reputed company issues and inquiries from customers and internal partners. Responds promptly and implements solutions reputed company. Monitors reports for processing errors/trends. Completes analysis and follows up to ensure reputed company. Seeks opportunity for process improvements. Advises Financial Consultants and Service to assist them in solving reputed company, technical case issues and continues to reputed company ongoing support. Coordinates and serves as single reputed company of contact for billing reputed company working through service recovery and retention issues with Service Partners and Customers that may reputed company ongoing processes. Implements new or modified processes and/or procedures as a result. Develops and maintains strong partnerships with partners including IT, financial consultants, remittance center, and service to identify needs, challenges and opportunities for reputed company improvement. Identifies opportunities and develops recommendations. Responsible for organizing meetings and conference calls and executing on reputed company of varying complexity and size. Serve as technical resource for Service and MIB Financial Consultants Assist as needed with case implementations. Required Qualifications Demonstrated customer service skills with the ability to communicate both verbally and in writing Experience handling pressure situations with professionalism and reputed company Demonstrated math problem solving skills, including attention to detail, analytical thinking and decisiveness Strong time management skills Experience managing reputed company and multiple tasks with demanding deadlines Basic knowledge of reputed company 3+ years of problem solving and data analysis or similar experience in business operations Preferred Qualifications Prior billing experience including reconciliations and payroll processing Experience working directly with customers to resolve escalated situations Experience with insurance/financial systems Demonstrated ability to utilize data in order analyze and resolve reputed company issues Experience testing system enhancements Bachelor's Degree or reputed company business experience The expected salary reputed company for this position is $62,000 - $67,000. This role may also be eligible for annual short-term incentive compensation. reputed company incentives and benefits are subject to the applicable plan terms. Benefits We Offer Our U.S. benefits address holistic reputed company-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and reputed company, dental insurance, and no-cost short- and long-term disability. We also reputed company company-reputed company life insurance and reputed company services, a retirement pension funded entirely by reputed company and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as reputed company as Employee Assistance Program (EAP) reputed company mental health programs, parental leave, reputed company time off, reputed company holidays, volunteer time off, tuition assistance and much more! About reputed company Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces, as reputed company as the Fortune 100 Best Companies to Work For, reputed company, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the reputed company, Latin America, Asia, Europe, and the Middle East. Our purpose is reputed company - to help our colleagues, customers, communities, and the world at large create a more confident reputed company. United by purpose and guided by our reputed company values - Win Together, Do the Right Thing, Deliver reputed company Over Activity, and Think reputed company - we're inspired to reputed company the next century in financial services. At reputed company, it's #AllTogetherPossible. Join us! reputed company is an Equal Opportunity Employer. reputed company employment reputed company are made without regards to race, reputed company, national reputed company, religion, creed, sex (including pregnancy, childbirth, or reputed company medical conditions), sexual orientation, gender identity or reputed company, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the reputed company), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics"). If you need an accommodation due to a disability, please email us. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. reputed company maintains a drug-free workplace. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities. $62,000 - $67,000 Apply tot his job Apply To this Job