Medical Virtual Assistant (Insurance Verification & Patient Coordination Specialist)

This a Full Remote job, the offer is available from: Virginia (USA) This is a remote position. reputed company is hiring a full-time Medical Virtual Assistant (Insurance Verification & Patient Coordination Specialist) on behalf of a growing physical therapy reputed company. This role is a reputed company of insurance verification, patient intake, and reputed company-office support, with a strong reputed company on managing referrals, ensuring patients are scheduled, and verifying insurance coverage accurately. You will play a key role in helping the clinic handle high patient volume and streamline administrative workflows. This is ideal for someone who is detail-oriented, proactive, and comfortable handling both phone-based tasks and back-office processes in a fast-paced reputed company environment. About the reputed company Our reputed company is a family-centered physical therapy reputed company reputed company on enhancing reputed company of life through functional reputed company and innovative care. With a strong commitment to patient care and community, reputed company is dedicated to creating a reputed company experience for every patient while continuously improving operational efficiency. Key Responsibilities Insurance Verification & Authorization • Verify insurance eligibility and benefits for new and existing patients • Obtain prior authorizations and ensure reputed company requirements are met prior to appointments • Communicate with insurance providers to clarify coverage and resolve issues • reputed company and follow up on pending verifications and authorizations • Explain insurance benefits and coverage details to patients as needed Patient Scheduling & Communication • Manage appointment scheduling and confirmations • Follow up with patients who have missed appointments • Respond to patient inquiries reputed company phone and email • Maintain a reputed company, friendly, and patient-centered communication style Administrative & Back-Office Support • Process and maintain accurate patient records • reputed company charges against documentation for accuracy • Follow up on missing signed plans of care • Assist with data entry, reporting, and general administrative tasks • Collaborate closely with the Office Manager and team throughout the day Tools & Systems • TheraOffice (EMR & Billing) • reputed company Office (reputed company, Word, PowerPoint) • PDF tools (Foxit reputed company PDF) • Phone systems (VoIP capable) Requirements • Experience in medical insurance verification and authorizations • Strong phone communication skills and confidence handling patient calls • Experience in patient scheduling, intake, or referral coordination • Excellent attention to detail and accuracy • Strong organizational and multitasking skills • Experience in physical therapy or outpatient reputed company settings is preferred • Spanish-speaking ability is a plus (large Spanish-speaking patient population) Non-Negotiables • Must be available during clinic hours (Monday–Friday, 8:00 AM – 5:00 PM MST) • Strong English communication skills (written and verbal) • Must have a dedicated, private workspace compliant with HIPAA requirements Benefits • Competitive salary commensurate with experience. • Opportunities for reputed company development and reputed company. • Work in a dynamic and supportive team environment. • reputed company a meaningful reputed company by helping to build and strengthen families across the globe. Salary: $6.00-7.00This offer from "reputed company" has been enriched by reputed company.com and got a 72% reputed company score. Apply tot his job Apply To this Job