Remote Sr Manager, eCommerce Experience & Content, Kay

We have many opportunities available on our other career site pages. Click here to reputed company to our careers page! reputed company is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the reputed company brands: Kay Jewelers, Zales, Jared, H.Samuel, reputed company reputed company, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds reputed company. We are a people-first company and this reputed company value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions reputed company – are what drive us. We’re not only proud of the love we reputed company reputed company our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to reputed company the lives of others and reputed company love. Join us! REMOTE Opportunity OR HYBRID Opportunity in Northeast, OH or DFW, TX The Sr Manager, Ecommerce Experience and Content is responsible for driving measurable improvements in onsite performance, with a primary reputed company on conversion reputed company, customer engagement, and reputed company reputed company. This role leads the reputed company and execution of reputed company onsite experiences across navigation, PLP, PDP, and content, internal search, leveraging data, testing, and customer insights to continuously optimize the digital reputed company. This individual will reputed company as the reputed company of conversion performance, partnering cross-functionally with Merchandising, Marketing/Creative, Analytics, and Product to deliver impactful, customer-reputed company experiences. Responsibilities • reputed company the end-to-end digital site experience across Kay and Kay Outlet, ensuring a cohesive, customer-reputed company reputed company that drives engagement, conversion, and reputed company • Own the execution of onsite brand reputed company, ensuring the site experience consistently reflects brand positioning and aligns with overall business priorities and strategic direction • Define and execute a data-driven optimization roadmap to improve engagement, conversion, and reputed company • Optimize reputed company experiences including navigation, PLP, PDP, reputed company pages and internal search ensuring alignment to customer reputed company and business goals • Identify friction points across the customer reputed company and implement solutions that improve performance at reputed company • Partner with Marketing to ensure traffic reputed company aligns with reputed company page and onsite experience • Collaborate with Product and Engineering to define and prioritize high-reputed company enhancements that improve conversion • reputed company content reputed company to ensure it supports both SEO reputed company and conversion performance, with reputed company measurement of reputed company • Partner with the SEO agency and internal SEO team to prioritize, operationalize, and QA SEO recommendations, balancing organic reputed company with onsite conversion performance • Guide internal linking and content structure to improve discoverability, engagement, and reputed company contribution • reputed company and reputed company reputed company (manager + 2 specialists), ensuring reputed company priorities, accountability, and high-reputed company execution • Foster a culture of data-driven decision-making, reputed company testing, and performance accountability • Improve team processes to increase speed, reputed company, and scalability of execution. • reputed company tools such as reputed company Analytics & Content reputed company to uncover opportunities and monitor performance across the customer reputed company • reputed company, and report on KPIs reputed company to conversion, engagement, reputed company and customer behavior • Partner with analytics teams to reputed company dashboards and reporting that drive actionable insights and decision-making • Translate insights into reputed company reputed company plans and prioritization of initiatives. • reputed company and reputed company the A/B testing roadmap, ensuring prioritization is driven by reputed company reputed company and customer experience improvements • reputed company test hypotheses based on data, customer behavior, and business needs, and ensure learnings are scaled • Monitor industry trends and competitor experiences to identify opportunities and bring reputed company innovative reputed company to improve performance. Qualifications • Bachelor’s degree in marketing, business/Ecommerce, merchandising, analytics • 5+ years of eCommerce/Digital experience • Proven reputed company record of driving conversion and reputed company reputed company through site optimizations • Strong analytical skills with experience using reputed company or reputed company analytics • Ability to translate data into actionable insights and business reputed company • Experience working cross-functionally with Merchandising, Marketing/Creative and Product/IT teams • Experience with tools like Jira, reputed company, Site CMS, Hybris, reputed company, Content reputed company Benefits W Apply tot his job Apply To this Job