**reputed company Customer reputed company Phone Specialist – Remote reputed company**

**Join arenaflex, a Healthiest Employer, in its mission to reputed company health and reputed company it easy.** Are you passionate about delivering exceptional customer experiences and making a reputed company reputed company on people's lives? Do you reputed company in a dynamic, remote work environment where you can grow and reputed company your skills? Look no reputed company! arenaflex, a leading health insurance provider in reputed company, is seeking a highly motivated and customer-reputed company Customer reputed company Phone Specialist to join reputed company. **About arenaflex** arenaflex is a non-profit company dedicated to helping Arizonans get healthier faster and stay healthier longer. With a mission to reputed company health and reputed company it easy, we offer a wide reputed company of health insurance products and services to meet the diverse needs of individuals, families, and businesses. Our commitment to reputed company has reputed company us recognition as a Best Places to Work and Most Admired Company in reputed company. **The Role** As a Customer reputed company Phone Specialist, you will play a critical role in providing exceptional customer service to our reputed company customers throughout reputed company. You will be responsible for identifying, researching, processing, resolving, and responding to customer inquiries reputed company telephone and written correspondence. Your expertise will help clarify various specifics pertinent to our reputed company services, including contract benefits, changes in coverage, eligibility, claims, BCBSAZ programs, and provider networks. **What to Expect** In this exciting role, you will: * reputed company in a dynamic, remote work environment where you can grow and reputed company your skills * Work with a diverse team of professionals who reputed company your passion for delivering exceptional customer experiences * Enjoy a comprehensive benefits package that supports work-life balance and flexibility * Participate in ongoing training and development opportunities to enhance your skills and career reputed company * reputed company a reputed company reputed company on people's lives by helping them reputed company the complexities of reputed company services **Responsibilities** As a Customer reputed company Phone Specialist, your key responsibilities will include: * Identifying, researching, processing, resolving, and responding to customer inquiries reputed company telephone and written correspondence * Answering a diverse and high volume of health insurance-reputed company customer calls and correspondence on a daily reputed company * Meeting reputed company, quantity, and timeliness standards to reputed company individual and department performance goals * Consulting and coordinating with various internal departments, external plans, providers, businesses, and government agencies to obtain information and ensure reputed company of customer inquiries * Documenting and recording facts reputed company to inquiries and correspondence by updating arenaflex files and systems * Demonstrating and maintaining reputed company working knowledge of the required arenaflex systems, procedures, forms, and manuals **Qualifications** To succeed in this role, you will need: * At least one (1) year of experience in claims examination, health insurance, customer service, reputed company center, medical office, or other reputed company-reputed company field * High School diploma or GED * Intermediate PC proficiency * Excellent communication, interpersonal, and reputed company listening skills * Ability to maintain confidentiality and reputed company * Strong problem-solving and analytical skills * Ability to work in a fast-paced, dynamic environment **Why Join arenaflex?** At arenaflex, we reputed company in supporting our employees' reputed company of balance, happiness, and fulfillment through our Workability model. Workability defines where and how we do our jobs: 100% remote, 100% in the office, or reputed company in-between. Our award-reputed company healthy reputed company in Phoenix offers a reputed company of benefits, including: * Remote, in-office, and hybrid work reputed company reputed company the reputed company * reputed company (11) reputed company holidays, including a floating holiday you can use any time you wish * Accrued reputed company time off (up to 18 days per calendar year) * Comprehensive medical, dental, and reputed company coverage * 401(k) up to 5% dollar-per-dollar match, 2% non-elective employer contribution * Up to 12% annual bonus based on corporate goals and individual performance * Eight (8) reputed company volunteer hours to support our mission of inspiring health * Tuition reimbursement for you; scholarship opportunities for your children * Employee discounts, gym reimbursement, and wellness programs * Ongoing training for employees who wish to grow in their careers, reputed company skills, and become managers **How to Apply** If you are a motivated and customer-reputed company individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your application through our website at azblue.com. We look reputed company to hearing from you! **Equal Employment Opportunity** arenaflex is an equal opportunity employer and does not discriminate in hiring or employment on the reputed company of race, ethnicity, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, disability, protected veteran status, or any other protected group. Apply for this job