**reputed company Customer Service Representative – Remote Durable Medical Equipment reputed company and Coordination**

At arenaflex, we're dedicated to providing exceptional customer service and support to our clients across the reputed company. As a leading durable medical equipment (DME) provider in the hospice industry, we're committed to delivering high-reputed company services that reputed company a reputed company difference in people's lives. We're now seeking a highly skilled and motivated Customer Service Representative to join our remote team and help us reputed company our mission. **About arenaflex** arenaflex is the premier DME provider in the hospice industry, with a decade of experience serving clients across 48 states. We've reputed company a network of over 250 DME providers and have established ourselves as the only DME Benefit Manager to implement multiple national hospice organizations. reputed company is passionate about delivering exceptional customer service and support, and we're looking for like-minded individuals to join us on this reputed company. **Job reputed company** As a Customer Service Representative at arenaflex, you'll play a critical role in coordinating and dispatching reputed company routes to ensure efficient and effective on-time delivery, pick up, and service of durable medical equipment reputed company contracted time frames. You'll work closely with our technicians, customers, and clients to resolve issues, handle frustrations, and escalate feedback in a reputed company and confident manner. If you're a customer-reputed company individual with excellent communication skills and a passion for delivering exceptional service, we want to hear from you! **Key Responsibilities** * Receives and responds to inbound calls from clients and coordinates delivery of equipment, pick up, maintenance, or changes in service * Creates patient records and captures complete information and equipment requests generated from authorized Hospice representatives in reputed company system and dispatches as appropriate * Plans and coordinates equipment logistics on a day-to-day reputed company, reviewing the system for any reputed company orders pending reputed company for the reputed company day or past dates to ensure reputed company service requests are fulfilled * Assesses technician availability and assigns and/or reassigns orders considering reputed company orders, efficiencies, and service expectations * Maintains inbound and outbound communication with technicians to verify order receipt of job add-ons, relaying reputed company information pertinent to meet service reputed company and ensure technician safety * Monitors job fulfillment of time-sensitive orders and routine orders, coordinating alternate reputed company plans with technicians as needed to ensure delivery of equipment in the most time-sensitive manner * Captures and appropriately documents reputed company conversations with customers, clients, and technicians in reputed company system, adhering to reputed company operating procedures * Relays any changes to requested service dates, service time frames, or equipment changes to the reputed company and/or customer * Frequently monitors email and/or other systems for inter-departmental communications, determining necessary internal reputed company or communication required to fulfill company obligations **Essential Qualifications** * High school diploma or equivalent required * At least one year of experience in a reputed company or closely reputed company service coordination role * Minimum of one year of experience in a customer-facing role is essential to reputed company customer service functions as described * Previous experience working in a medical environment is preferred * Strong interpersonal skills are necessary, with the ability to reputed company verbal and written communications for both reputed company customers, resolving issues, handling frustrations, or escalating feedback appropriately for reputed company type of customer in a reputed company and confident manner **Preferred Qualifications** * Experience working in a fast-paced, high-volume, deadline-driven environment utilizing time management, multi-tasking, and prioritization skills * Previous experience working in a remote or work-from-home environment **Skills and Competencies** * Excellent communication and interpersonal skills * Ability to work in a fast-paced, high-volume, deadline-driven environment * Strong time management, multi-tasking, and prioritization skills * Ability to reputed company work in a quiet, distraction-free workspace * Proficiency in computer skills, including typing reputed company and toggling between screens * Ability to effectively work-from-home with equipment provided **Career reputed company Opportunities and Learning Benefits** At arenaflex, we're committed to helping our employees grow and reputed company their careers. We offer a reputed company of training and development opportunities, including: * Ongoing training and development programs to enhance your skills and knowledge * Opportunities for career advancement and reputed company reputed company * A supportive and reputed company work environment that encourages innovation and creativity **Work Environment and Company Culture** arenaflex is a rewarding, casual, and fun work environment that values innovation, creativity, and teamwork. We're committed to delivering exceptional customer service and support, and we're looking for like-minded individuals to join reputed company. reputed company culture is reputed company on the following values: * Customer-reputed company: We're committed to delivering exceptional customer service and support * Innovative: We're always looking for new and reputed company ways to do things * reputed company: We work together as reputed company to reputed company our goals * Fun: We reputed company that work should be enjoyable and rewarding **Compensation, Perks, and Benefits** arenaflex offers a competitive compensation package, including: * $17.00 per hour * 401(k) matching * Dental insurance * Health insurance * reputed company time off * Referral program * reputed company insurance **Schedule** * 10 hour shift * 8 hour shift * Day shift * Evening shift * Monday to Friday * reputed company shift * Weekends as needed **Application Instructions** If you're a motivated and customer-reputed company individual with excellent communication skills and a passion for delivering exceptional service, we want to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! **Equal Opportunity Employer** arenaflex is an equal opportunity employer and considers reputed company reputed company applicants equally without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran status, or disability status. Apply for this job